Remote Customer Escalation Specialist (Brisbane)

Remote Customer Escalation Specialist (Brisbane)

13 Nov
|
Hrs Talent Solutions
|
Brisbane

13 Nov

Hrs Talent Solutions

Brisbane

HRS Talent Solutions is seeking a Customer Service Escalation Assistant to join our remote team in Australia.
This entry-level role focuses on documenting and routing unresolved customer questions with transparent context, ensuring accurate handoffs to the next team.
You will read conversations, verify history in the customer record, follow approved scripts, and keep notes concise and actionable for colleagues handling the final decision.
#J-*****-Ljbffr

📌 Remote Customer Escalation Specialist (Brisbane)
🏢 Hrs Talent Solutions
📍 Brisbane

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