Senior Leader: Service Design & Enablement (Brisbane)

Senior Leader: Service Design & Enablement (Brisbane)

13 Nov
|
Service Design Magazine
|
Brisbane

13 Nov

Service Design Magazine

Brisbane

Virgin Australia is seeking a Senior Leader, Service Design & Enablement to set the direction for service design across the group.
You will lead Heartbeat and translate ambitions into shared behaviours, supported by learning and reinforcement for frontline teams.
You will drive end-to-end service improvements, collaborating with Operations, Product, Digital and Learning, while guiding a high-performing specialist team to elevate guest experiences across airports, lounges and onboard.
#J-*****-Ljbffr

📌 Senior Leader: Service Design & Enablement (Brisbane)
🏢 Service Design Magazine
📍 Brisbane

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