Administrative / Employment Support Officer (Warehouse)
Working at Achieve is more than just a job.
Our team makes a real difference in people's lives every day - and we make sure to support our staff too. We create a workplace where everyone feels safe to be themselves.
We welcome people from all backgrounds because we know that different experiences, languages, and cultures help us better support our clients and make Achieve stronger.
We're committed to making sure everyone can take part - whether that's through physical access or by making sure people feel included in how things are done and how decisions are made.
Achieve Australia is a for purpose community organisation that provides services to people with disability and an NDIS- registered provider.
About the role:
The
Employment Support Officer (ESO)
role is to provide support, training and direction to supported and Disability Employment Service (DES) funded employees to develop their skills, maximise their independence, and achieve job satisfaction, whilst also providing assistance with the day-to-day operations of the warehouse. This is an on-site role is based in Newington.
This is a hands-on role supporting employees with disability in a warehouse workplace. You will work alongside employees on the floor, providing guidance, training, and day-to-day support to help them build skills and succeed at work.
Role Responsibilities:
Provide employment support and workplace guidance to employees to work effectively within a warehouse environment.
Assist supported employees with matters relating to their terms of employment, including individual NDIS plans, and NDIA funding outcomes and assigned duties.
Provide DES employees with employment outcomes and reporting requirements and liaising with Employment Agencies as required.
Coordinate work analysis and assessment processes, documenting work assessments, progress and maintaining accurate records within Achieve Australia's data systems.
Working at Achieve is more than just a job.
Our team makes a real difference in people's lives every day - and we make sure to support our staff too. We create a workplace where everyone feels safe to be themselves.
We welcome people from all backgrounds because we know that different experiences, languages,



and cultures help us better support our clients and make Achieve stronger.
We're committed to making sure everyone can take part - whether that's through physical access or by making sure people feel included in how things are done and how decisions are made.
Achieve Australia is a for purpose community organisation that provides services to people with disability and an NDIS- registered provider.
About the role:
The
Employment Support Officer (ESO)
role is to provide support, training and direction to supported and Disability Employment Service (DES) funded employees to develop their skills, maximise their independence, and achieve job satisfaction, whilst also providing assistance with the day-to-day operations of the warehouse. This is an on-site role is based in Newington.
This is a hands-on role supporting employees with disability in a warehouse environment. You will work alongside employees on the floor, providing guidance, training, and day-to-day support to help them build skills and succeed at work.
Role Responsibilities:
Provide employment support and workplace guidance to employees to work effectively within a warehouse environment.
Assist supported employees with matters relating to their terms of employment, including individual NDIS plans, and NDIA funding outcomes and assigned duties.
Provide DES employees with employment outcomes and reporting requirements and liaising with Employment Agencies as required.
Coordinate work analysis and assessment processes, documenting work assessments, progress and maintaining accurate records within Achieve Australia's data systems.
To be successful in this role, you will need:
Knowledge and experience with people who have a disability and/or barrier to employment.




Knowledge of the workings of the NDIS and DES as these programs impact on and compliment the maximising of employment opportunities for people with a disability or barriers to employment.
Experience in delivering training – on the job (work to be done etc.) and broad-based workplace training (procedures etc.)
Knowledge and understanding of the critical importance of providing high standard customer service.
Demonstrated ability to coordinate and supervise people and able to troubleshoot responses to workplace incidents, concerns or 'when things go wrong' for these individuals.
Great employee benefits
Salary packaging options mean you keep more of your take home pay before tax.
Car leasing is another salary packaging option.
Free personal and financial counselling for you and your family.
Range of paid leave and flexible work arrangements.
Support for a healthy lifestyle, access to fitness passport memberships and wellness programs.
Regular training and support to succeed in your role, including paid induction for frontline staff.
A strong record of promoting from within.
Achieve Australia takes secure hiring seriously.
We want to make sure the people we support are safe and well, and we expect all staff to help make that happen.
As part of applying for a job with us, you might need to go through some checks before you start. These could include things like:
Reference checks
National Police check
NDIS Worker Check
Working with Children check
Verification of your right to work in Australia.
Accessibility and more information:
If you need any
reasonable adjustments
to help you apply, participate in the process and set you up for success, please reach out—we're here to support you.
Reasonable adjustments are also available to support staff in their roles beyond recruitment.
Should you required any additional information or support, or experience any issues accessing information or the application form, and require this in an alternate format, you would like a copy of the
role description,
have
questions
about the role, or need help applying, please contact us at
******
or call
************
To learn more about Achieve Australia, visit our website:
Additional information
Permanent Full Time Opportunity
Salary Packaging + Benefits on offer
Newington Location
#J-*****-Ljbffr

📌 Administrative / Employment Support Officer (Warehouse) (Sydney)
🏢 Achieve Australia
📍 Sydney