Provide frontline support to veterans and families accessing vital services.
We think outside the box by redefining recruitment.
Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.
The important parts:
Pay:$45–$55 per hour + Super
Duration:2-year contract
Citizenship: Australian citizenship is mandatory
If you are an experienced administrator who can provide qualified and respectful support within a health or government service, we would like to hear from you.
Please submit:
Your current resume
A statement of claims of no more than 750 words
Your availability for interview
Your Working with Vulnerable People or Working with Children Check status
Confirmation of Australian citizenship
What you will be required to do:
As the Service Support Officer, you will:
Provide professional frontline service at reception
Respond to enquiries by telephone, email and SMS
Welcome clients and visitors attending appointments
Provide information and options in accordance with procedures
Refer enquiries to the appropriate service delivery team
Coordinate appointments through the Client Management System
Support client allocations, referrals and service satisfaction activities
Maintain accurate records and complete data-entry tasks
Provide administrative support to multidisciplinary clinical teams
Assist with group treatment and educational programs
Coordinate internal meetings and community-based events
Support external referrals and contracted health providers
Manage regional correspondence, deliveries and workflow activities
Arrange approved travel and process invoices




Raise resource requests and follow up property or maintenance matters
Assist with quality-assurance and operational reporting
Maintain confidentiality when working with sensitive client information
To be successful in the role you will have:
Mandatory experience
Professional experience supporting business operations and service delivery within a health service or government environment
Strong written and verbal communication skills
Required capabilities
Frontline reception or customer service experience
Strong administrative and organisational skills
Experience managing telephone, email and face-to-face enquiries
Ability to communicate professionally with people accessing sensitive services
Appointment scheduling or client management system experience
Accurate data-entry and recordkeeping skills
Ability to follow policies and established procedures
Strong judgement when referring or escalating enquiries
Experience coordinating meetings, programs or events
Invoice processing and general office administration experience
Ability to manage competing priorities and workflows
Commitment to confidentiality, inclusion and respectful service delivery
Ability to work effectively within a multidisciplinary team
Mandatory Eligibility and Checks
Be an Australian citizen




Hold or be able to obtain a Working with Vulnerable People registration or relevant Working with Children Check
Complete a Nationally Coordinated Criminal History Check
Hold or be able to obtain and maintain a Baseline security clearance
Complete the required pre-commencement security screening
What's on offer for you:
Secure a 24-month Australian Government contract
Support services for veterans and their families
Build valuable Commonwealth administration experience
Work within a multidisciplinary clinical service
Access ongoing learning and development opportunities
Potential flexible working arrangements by agreement
Develop experience across client service, appointments and operations
Meaningful work with a clear community purpose
Synergie Australia delivers a full 360o recruitment solution, consisting oftemporaryandpermanent recruitment services, and more.Safetyis of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce.Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate. If you aspire for better, let'swork together.
Synergie Australiaconnects people with safe, rewarding work across Australia. From temporary roles to permanent opportunities, we support youat every stage of yourcareer. Learn more and view current opportunities at

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📌 Aps3 Service Support Officer (Hobart)
🏢 synaco
📍 Hobart