At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better.
We work hard and love a good challenge (or multiple).
With clients spanning across the Pacific and Asia, we're no stranger to thinking big and working with cutting-edge minds to achieve great success.
We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos.
At Probe, expect to think differently, challenge the norm and find your purpose.
Bridge Platform Capabilities with Real Business Value Are you a CCaaS Specialist, Technical Consultant, or Customer Success Engineer looking to move beyond basic platform configuration into strategic digital transformation?




Probe CX is expanding its onshore digital capabilities to support a growing portfolio of enterprise and government clients.
About the Role As a Senior CCaaS Consultant within our Digital team, you will serve as a key technical and consultative link for our client-facing transformation initiatives.
Sitting onshore in Australia (Melbourne, Sydney, or Gold Coast), you will bridge the gap between complex technical setups—specifically across Genesys Cloud, Amazon Connect, and our proprietary AI platform (Convai Oration)—and actual client business outcomes.
What You'll Be Doing Presales

📌 Senior Ccaas Consultant (Melbourne)
🏢 Probe CX
📍 Melbourne