10 hour shifts available between 6am - 2am.
Structured hands on training and guidance to do your job Fantastic shift penalties and opportunity to grow your experience Part time client services officer.
Must be available between 6am - 2am Mon/Tues/Thurs/Fri and every second weekend The Small Animal Specialist Hospital (SASH) is the largest veterinary hospital in the Southern Hemisphere, offering 24/7 specialist and emergency services across Australia.
At SASH, we are committed to delivering the highest standards of veterinary care – made possible by compassionate, motivated people working in a supportive, collaborative environment.
We're currently seeking a Client Service Officer to become the welcoming face and first point of contact for clients and their beloved pets.
If you're passionate about customer service, love animals and thrive in a dynamic, fast-paced environment – we want to hear from you!
About the Role: This is not your average reception role — working at SASH you'll be part of a fast-paced, 24/7 emergency and specialist hospital where every day presents new challenges and the chance to make a real difference.
Front of house duties (e.g. greeting clients and managing waiting rooms) Managing a high-volume calls and emails across multiple systems Coordination and booking appointments across various departments Act as a liaison between clients and clinical staff Handling of cash, EFTPOS and other payments, including processing insurance claims Request results, samples,



and documentation from third parties Part time will operate on a 6 shifts per fortnight including every second weekend as per below : Saturday and Sunday (fortnightly): 12pm – 10pm Thursday and Friday: 12pm – 10pm Monday and Tuesday: 10am - 8pm Please note, shift structure can be subject to change that may require future flexibility to support hours between 6.00am - 2.00am.
About You: As a successful applicant you will be a team player with a proactive mindset, ready to take on a role that is both challenging and deeply rewarding.
You thrive in a busy workplace and are passionate about providing a high level of service to both clients and their pets.
At least 2 years' experience in a high-volume reception or administrative customer facing role.
Ability to commit to 10 shift structure with hours anywhere between 6am - 2am Excellent communication skills – both verbal and written Strong initiative and ability to prioritise tasks in a busy setting A natural ability to stay calm and empathetic, even under pressure A passion for animals and delivering outstanding customer service Why Join SASH?
Competitive hourly rates and fantastic shift penalties!
Excellent work life balance and roster flexibility.
Great opportunities to grow your career in the near future Work alongside a supportive team with hands on training provided.
If you feel this is the role for you, please apply with your CV and cover letter by clicking "Apply Now".

📌 Client Services Officer (Central Coast)
🏢 Small Animal Specialist Hospital (SASH)
📍 Central Coast