At Australian Unity, we're reimagining how health and care are delivered in our local communities. By working together differently, we help customers live healthier, more independent, and fulfilling lives, while staying connected to supportive communities.
As a
Care Team Leader
, you'll have the chance to make a real impact - both for your team and the customers you serve. You'll guide, mentor, and empower a team of dedicated carers, ensuring they feel supported to deliver safe, consistent, and high-quality care every day. This is a hands-on leadership role where no two days are the same - you'll balance leading people with navigating daily challenges, driving teamwork, and creating an environment where carers thrive and customers live their best lives.
This is a permanent, full-time position based in either our Moruya or Bega office, offering a hybrid work model with 3 days in the office and 2 days working from home. Standard working hours are 9:00am to 5:00pm. In this role, you will lead and support care workers across the Eurobodalla and Bega regions, regularly engaging with frontline teams to ensure the delivery of safe, high-quality care. You will be required to travel between the Moruya and Bega offices approximately once per month.
Key Accountabilities
Leading, mentoring, and supporting a team of personal carers to deliver safe, high-quality, person-centred care
Coaching and developing your team through regular feedback, training, and performance discussions
Overseeing daily service delivery, including scheduling, compliance, and quality assurance
Collaborating with internal teams to resolve issues, respond to incidents, and improve customer outcomes
Supporting recruitment, onboarding, and ongoing development to build a capable and engaged workforce
Championing a culture of safety, wellbeing,



and compliance with aged care standards and regulations
Fostering an inclusive and positive team culture that promotes open communication, continuous improvement, and reflects Australian Unity's values
To succeed as a Care Team Leader, you'll bring a blend of leadership, compassion, and practical know-how, including:
Prior experience leading teams - aged care sector experience is not essential
Ability to coach, mentor, and develop others
Strong customer focus with a commitment to person-centred care
Confident decision-making, resilience, and strong self-management skills
Excellent communication and ability to engage with frontline teams
Knowledge of aged care quality standards, funding, and compliance requirements ideal but not essential
Proficiency with the Microsoft Office suite
Experience with supporting employees with return-to-work plans advantageous
A continuous improvement mindset to drive service and team performance
Why work for Australian Unity?
Additional Leave benefits including Community, Wellbeing & Deep Listening Leave
Flexible Work Options -hybrid role combining Branch days & WFH
Career development with full access to LinkedIn Learning & internal opportunities
Staff discounts across our insurance products as well as our travel and retail partners
Fitness Passport - discounted access to 1,500+ gyms & facilities
Novated Car Leasing options through our partners Maxxia or Flair Cars
14 weeks paid Parental Leave
Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click
#J-*****-Ljbffr

📌 Home Care Team Leader (New South Wales)
🏢 Australian Unity
📍 New South Wales