TalentEx Employment Group, an automotive recruitment business, is looking for a Group Service Manager to lead service operations in Coffs Harbour, NSW.
TalentEx Employment Group, an automotive recruitment business, is looking for a Group Service Manager to lead service operations in Coffs Harbour, NSW.
About the role
As Group Service Manager, you will be responsible for the performance of the service department and the people in it. You will keep workshop operations running smoothly while looking after customers and the team.
Lead, coach and roster the service team, including advisors and technicians
Oversee daily workshop workflow, job allocation and scheduling
Monitor workshop productivity, efficiency and profitability against targets
Maintain high standards of customer service and handle escalated queries
Make sure work is completed to quality, safety and compliance standards




Manage service budgets, reporting and parts and warranty processes
Work with sales and other departments to support the wider business
What we offer
$140,000 – $160,000
Fully maintained company vehicle
Time for a sea-change!
What you'll need
Proven experience in a service manager or senior workshop leadership role, ideally in a dealership
Solid people leadership and team coaching skills
Sound knowledge of workshop operations, scheduling and profitability
Excellent customer service and communication skills
Experience with dealership management systems and reporting
Current Australian driver licence
Full working rights in Australia — no visa sponsorship offered
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📌 Group Service Manager (Coffs Harbour)
🏢 AllAutoCareers
📍 Coffs Harbour