Medical Receptionist - Sports Medicine Clinic
Sports Clinic NQ is seeking a friendly, professional and highly organised Medical Receptionist to join our team on a casual basis, working approximately ***** hours per week.
We are a busy specialist sports medicine clinic committed to delivering high-quality patient care and an exceptional patient experience from the moment they contact us.
About the Role
As a Medical Receptionist, you will play an important role within our clinic, providing a welcoming, professional and productive first point of contact for our patients.
Key Responsibilities
Welcoming and assisting patients in a friendly and professional manner
Managing day to day reception and general administrative duties
Answering and managing incoming telephone calls and enquiries
Booking, rescheduling and confirming patient appointments
Managing patient registrations and maintaining accurate patient information
Processing Patient, Medicare and DVA billing
Managing emails, referrals and patient recalls
Maintaining a clean, organised and professional reception area
Cleaning and preparing consultation rooms and general clinic areas
Providing compassionate, respectful and confidential service to all patients
About You
Friendly,



approachable and genuinely enjoys working with people
Professional, reliable and well presented
Highly organised with excellent attention to detail
Confident communicating with patients, doctors and other healthcare professionals
Comfortable managing multiple tasks and competing priorities
A positive team player who is willing to support colleagues
Discreet and respectful when handling confidential patient information
Computer literate and confident learning new systems and processes
Previous experience with Best Practice is desirable but not essential
Previous Experience
Previous experience in medical reception and familiarity with Best Practice is highly desirable. However, we also welcome applications from candidates with strong customer service and administrative experience who are looking to develop their skills and build a career within the medical industry.
Why Join Sports Clinic NQ?
Join a friendly, supportive and professional team
Work alongside experienced medical and allied health professionals
Be part of a workplace where patient care, teamwork and professionalism are highly valued
Develop your skills and experience in medical administration
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📌 Medical Receptionist - Sports Medicine Clinic (Townsville)
🏢 Sports Clinic NQ
📍 Townsville