Catering Administration Lead | Defence Services | Western Australia
Location: Western Australia – Multiple Defence SitesDivision: ISS Defence – Living & Working ServicesEmployment Type: Full Time
Take the Lead in Catering Administration with ISS!
Are you an experienced administration professional with a passion for organisation, financial accuracy and keeping operations running smoothly?
ISS Facility Services is seeking a highly organised, detail-oriented and proactive Catering Administration Lead to support our Defence catering operations across Western Australia.
This is an exciting opportunity to take ownership of key administrative and financial processes, work with multiple operational teams and play an important role in delivering quality catering services that support Australia's Defence Force.
At ISS, we make space for people and businesses to thrive.
About the Opportunity
As the Catering Administration Lead, you'll oversee the administration and coordination of food operations across allocated Defence sites, working closely with the Regional Food Operations Manager and operational teams.
You'll be responsible for financial administration, billing, reporting, workforce coordination, compliance tracking and purchasing processes, ensuring operations run efficiently and meet business and contractual requirements.
This role is ideal for someone who enjoys managing competing priorities, working with numbers, improving processes and collaborating with teams across multiple locations.
Key Responsibilities
Lead administration operations: Coordinate catering administration activities, systems and processes across multiple Defence sites.
Manage financial processes: Oversee billing, invoicing, credit requests, reconciliation and financial reporting to ensure accuracy and compliance.
Support workforce administration: Maintain employee records, rosters, organisational structures and personnel movements.
Coordinate onboarding and compliance: Assist with onboarding, transfers, training records and compliance requirements.
Support budgeting and forecasting: Work with operational management on budgeting,



financial forecasting and cost-control activities.
Manage purchasing administration: Maintain supplier documentation, purchasing records and contract administration requirements.
Maintain reporting and compliance: Ensure data integrity across operational, financial and reporting systems.
Coordinate stock reporting: Support inventory governance, stock reporting and administration of stock management systems.
Work with key stakeholders: Act as a central point of contact between operational teams, finance, management and administration.
Drive continuous improvement: Identify opportunities to streamline processes, improve reporting accuracy and strengthen administrative efficiency.
About You
We're looking for a confident, organised and detail-focused professional who thrives in a busy operational environment and enjoys taking ownership of administrative processes.
To be successful, you'll have:
Minimum 3 years' experience in administration, finance, hospitality, catering or operational support
Demonstrated experience coordinating multiple stakeholders across a large or geographically dispersed operation
Solid knowledge of billing, reconciliation, reporting and administration processes
Excellent organisational skills and the ability to manage competing priorities
High attention to detail and accuracy, particularly when working with financial information
Strong communication and stakeholder engagement skills
Confidence working independently and taking initiative
Excellent problem-solving skills and a continuous improvement mindset
Proficiency in Microsoft 365, particularly Excel
The ability to meet deadlines and maintain accurate records in a fast-paced environment
Essential Requirements
Australian Citizenship – mandatory




Ability to obtain and maintain a Defence Baseline Security Clearance
Current unrestricted Australian Driver's Licence
Ability to meet the physical and operational requirements of the role
Ability to comply with Defence site access, safety and security procedures
Highly Regarded
Previous experience within Defence, government, hospitality or catering operations
Experience supporting administration across multiple sites or locations
Knowledge of ERP, purchasing or workforce management systems
Experience with stock management, budgeting and financial reporting
Food Safety Supervisor qualification
Certificate III in Business or equivalent
Why Join ISS?
At ISS, our people are at the heart of everything we do.
We offer:
Career development: Opportunities to grow your skills and progress within a global organisation
Meaningful work: Support essential catering operations for Australia's Defence Force
Supportive team culture: Work with experienced operational leaders and collaborative teams
Professional growth: Build valuable experience across finance, administration and operations
Employee benefits: Access to retail discounts and wellbeing initiatives
Diverse responsibilities: Enjoy a varied role where no two days are the same
Ready to Take the Next Step?
Put your administration and coordination skills to work in a role where you can make a real difference!
If you're an experienced administration professional who enjoys working with people, managing processes and delivering accurate results, we'd love to hear from you.
Click APPLY NOW and build your career with ISS while supporting Australia's Defence Force!
Diversity & Inclusion
ISS is committed to creating a diverse, inclusive and respectful workplace where everyone has the opportunity to thrive.
We encourage applications from Aboriginal and Torres Strait Islander peoples, veterans and Defence family members, people with disability, culturally and linguistically diverse communities and members of the LGBTIQA+ community.
Learn more about ISS Australia & New Zealand at .
We respectfully request no agency approaches.

📌 Catering Administration Lead | Western Australia (Perth)
🏢 ISS Global
📍 Perth