Company DescriptionSodexo is a global leader in Quality-of-Life services, partnering with organisations across Australia to deliver exceptional food, facilities management, and workplace experience solutions.
With a strong presence in corporate, resources, healthcare, and education sectors, we're driven by our purpose to improve quality of life for all we serve — and that starts with building a team who shares our passion for people.Job DescriptionSodexo is seeking an experienced Operations Support professional to join our Perth Facilities Management Team.
This is an excellent opportunity for a motivated administration or operations professional to contribute to the effective delivery of facilities maintenance services while supporting our commitment to compliance, customer experience, continuous improvement and operational excellence.About the RoleYou will provide direct operational and administrative support to the Facilities Maintenance Leadership Team, helping ensure client services are delivered in line with contractual requirements.
Working across multiple line managers and sites, you will keep the business unit running smoothly, manage competing priorities and be a trusted point of contact at all levels of the organisation.Key ResponsibilitiesSupport the day-to-day operations of the Facilities Maintenance business unitProvide timely, high-quality administrative support to multiple line managersSupport alignment and compliance with Sodexo and client processes, procedures and contractual management plansAct as a subject matter expert on policies, procedures and service level agreementsContribute to the development and continuous improvement of processes and operating procedures,



leveraging IT system capabilities to simplify work practicesCollect and analyse data and prepare high-level presentations and reportsPrioritise and coordinate departmental projects and initiativesAssist with resolving escalated issues, taking ownership and ensuring outcomesMaintain business unit Action Trackers and Performance Progress ReportsManage the team SharePoint folder system, including archiving and document controlCoordinate development workshops, business unit meetings, client partnership meetings and eventsManage the Facilities Maintenance Manager's calendar and diary, and assist with travel arrangements for the Senior Leadership TeamMaintain regional Facilities Maintenance rosters, including the Senior Leadership rosterSupport recruitment, performance reviews and development plans for the Facilities Maintenance management teamSupport the upskilling and training of operational leaders in line with enhanced processes and proceduresWork closely with Facilities Maintenance, Village Services and Service Centre teams to deliver a seamless, productive service to our clientsAssist site operations as requiredPromote a customer-centric culture aligned to the Sodexo Values, ensuring clients and customers receive consistent, friendly service QualificationsAbout YouDemonstrated experience in administration or office managementPrevious experience in building maintenance or facilities administrationExperience with contractor management systemsIntermediate to advanced computing skills, including the Microsoft Office suite and ExcelKnowledge of lean transformational strategies to drive continuous improvementExcellent communication skills, with a high level of professionalism and discretion when handling calls, correspondence and confidential informationStrong organisational skills and attention to detail, with the ability to perform well under pressureA collaborative approach and the ability to build rapport with staff and managers at all levels

📌 Operations Support Fm | Mon To Fri 38 Hours | Balcatta Support Centre (Western Australia)
🏢 Sodexo
📍 Western Australia