Retail Manager – Pharmacies, Disability Aids and Equipment
Retail Manager – Pharmacies, Disability Aids and Equipment Salary: $80,000 per annum plus depending on skills and experience. Work Location: 348 Peel Street, Tamworth NSW **** Full-Time Position We are seeking a highly motivated Retail Manager to join our team at SA & SMJ Pty Ltd. Building on an outstanding reputation as a rural and regional pharmacy group, SA & SMJ Pty Ltd is further diversifying and strengthening its business activities through its disability aids and equipment and non-prescription goods and services divisions. As the company's Retail Manager, you will focus on creating and executing an overarching plan to: promote the sale of disability aids within our existing regional pharmacy network having particular regard to disabled children and teenagers; drive improvement in sales of non-prescription goods and services such as vitamins, cosmetics, confectionary, weight loss powders, and perfumes
Key Responsibilities
Establishing referral networks for our disability aids and equipment division by promoting the company's goods and services to child care providers, schools and parents
Managing day-to-day retail operations across multiple pharmacy outlets and online sales channels
Developing and implementing sales, marketing, and promotional strategies to increase revenue and customer engagement with our disability aids and equipment and non-prescription divisions
Monitoring stock levels, purchasing requirements, and inventory control across all retail locations
Analysing sales performance and preparing reports on retail and online trading activities
Managing pricing, product presentation, merchandising, and promotional displays




Coordinating online product listings, digital promotions, and customer order fulfilment processes
Supervising and training retail staff to ensure high standards of customer service
Liaising with suppliers and service providers regarding stock supply, product availability, and promotional activities
Maintaining customer satisfaction by responding to customer enquiries and resolving complaints effectively
Skills, Experience and Qualifications
At least 1–2 years of relevant retail management experience
Solid understanding of retail sales, stock control, merchandising, and customer service practices
Ability to manage competing priorities across multiple retail outlets
Strong computer literacy and experience with retail point-of-sale and inventory systems
Qualification at diploma level or above preferably in a field related to retail management, disability services, child related services or a combined field of study
Hold or willing to obtain a NSW working with children check and Australian Federal Police clearance
Sales and Marketing
Develop and execute effective marketing strategies to promote retail sales
Analyze market trends and customer preferences to identify opportunities for growth
Set retail pricing
Customer Service
Provide outstanding customer support to retail customers in person and via email, chat, and phone
Address customer inquiries, concerns, and complaints in a timely and professional manner
Ensure that retail customer feedback is collected and used to improve products and services
Work towards building long-lasting customer relationships and brand loyalty
Applications and expressions of interest will be accepted till 04 November ****
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📌 Retail Manager – Pharmacies, Disability Aids And Equipment (New South Wales)
🏢 Lyden Law
📍 New South Wales