ADA (Australian Defence Apparel) is seeking a Customer Service Support Officer to handle customer inquiries via phone, email, and live chat. You will assist with orders, returns, and exchanges while maintaining accurate CRM records and collaborating across departments to ensure high service levels.
The role emphasizes robust communication, problem-solving, empathy, and attention to detail in a fast-paced environment in Melbourne.
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📌 Customer Experience Specialist (Defence Industry) (Melbourne)
🏢 ADA
📍 Melbourne