Act as a primacy point of contact for families, providing emotional, practical and social support.
Empower families by helping them navigate aged care services, funding models, and available community resources.
Advocate for resident's' rights, choices and independence to ensure their voice is central to their care.
Manage challenging or sensitive situations with high levels of empathy, professionalism, and effective problem-solving.
2. Emotional and Social Support
Build meaningful relationships with residents, providing companionship and emotional support.
Engage residents in activities and social interactions to promote mental well-being.
Respect residents' individuality, preferences, and cultural needs in all interactions.
3. Assistance with Daily Living
Help residents maintain a clean and safe living environment by assisting with light housekeeping tasks.
Make beds, tidy rooms, and ensure residents have access to necessary personal items.
Monitor and report changes in residents' routines, preferences, or behaviours to supervisors.
4. Documentation and Communication
Record and report care activities, observations, and any changes in residents' conditions to the RN or Team Leader.
Maintain accurate and timely entries in care documentation systems.
Participate in handovers to ensure continuity of care between shifts.
5. Compliance with Policies and Procedures
Adhere to infection control and hygiene protocols, including proper use of personal protective equipment (PPE).
Follow workplace health and safety guidelines to ensure the safety of residents, staff, and visitors.
Respect residents' privacy, confidentiality and dignity in all care activities.
6. Collaboration with Team Members
Work effectively with other team members, including nurses, allied health professionals, and kitchen staff, to meet resident's needs.
Attend team meetings and training sessions to stay informed about policies and procedures.
Provide feedback on resident's care plans to improve outcomes.
7. Emergency and incident Response




Respond promptly and appropriately to emergencies, including falls, behavioural incidents, or medical emergencies.
Report incidents and complete documentation as required by the organisation.
Participate in drills and maintain readiness for evacuation procedures or other emergencies.
Understanding of aged care standards and resident rights
Strong interpersonal and communication skills
Compassion and empathy
Ability to work as part of a team and follow directions from supervisors
Antiochian Care Limited
Key tasks and primary responsibilities
Family and Liaison Advocacy
Act as a primacy point of contact for families, providing emotional, practical and social support.
Empower families by helping them navigate aged care services, funding models, and available community resources.
Advocate for resident's' rights, choices and independence to ensure their voice is central to their care.
Manage challenging or sensitive situations with high levels of empathy, professionalism, and effective problem-solving.
2. Emotional and Social Support
Build meaningful relationships with residents, providing companionship and emotional support.
Engage residents in activities and social interactions to promote mental well-being.
Respect residents' individuality, preferences, and cultural needs in all interactions.
3. Assistance with Daily Living
Help residents maintain a clean and safe living environment by assisting with light housekeeping tasks.
Make beds, tidy rooms, and ensure residents have access to necessary personal items.
Monitor and report changes in residents' routines, preferences, or behaviours to supervisors.
4. Documentation and Communication




Record and report care activities, observations, and any changes in residents' conditions to the RN or Team Leader.
Maintain accurate and timely entries in care documentation systems.
Participate in handovers to ensure continuity of care between shifts.
5. Compliance with Policies and Procedures
Adhere to infection control and hygiene protocols, including proper use of personal protective equipment (PPE).
Follow workplace health and safety guidelines to ensure the safety of residents, staff, and visitors.
Respect residents' privacy, confidentiality and dignity in all care activities.
6. Collaboration with Team Members
Work effectively with other team members, including nurses, allied health professionals, and kitchen staff, to meet resident's needs.
Attend team meetings and training sessions to stay informed about policies and procedures.
Provide feedback on resident's care plans to improve outcomes.
7. Emergency and incident Response
Respond promptly and appropriately to emergencies, including falls, behavioural incidents, or medical emergencies.
Report incidents and complete documentation as required by the organisation.
Participate in drills and maintain readiness for evacuation procedures or other emergencies.
Key competencies
Understanding of aged care standards and resident rights
Robust interpersonal and communication skills
Compassion and empathy
Ability to work as part of a team and follow directions from supervisors
About Company
Antiochian Care Limited is an aged care facility that includes St Nicholas Seniors Care Centre.
Antiochian Care Limited/ St. Nicholas Seniors Care Centre supports all faiths and ethnicities in a welcoming community, while also, supporting individual needs in an in an atmosphere that's safe, caring and respectful, promoting quality social interaction.
Work Type:
Full time
Salary:
$***********
Job Publish:
**********
Job Expire:
**********
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📌 Family Support Worker (Sydney)
🏢 Antiochian Care
📍 Sydney