Salary: $90,000 – $130,000 per month

Job Type: Full-time

Drive major customer transformation programs and deliver outcomes that matter.At Blackwoods, we're looking for a Customer Implementation Lead (Project Manager) to lead the successful delivery of some of our largest customer growth and transformation initiatives. You'll work with customers, suppliers, and cross-functional teams to bring complex commercial deals to life, creating value for customers while driving business growth.This is a permanent full-time opportunity at our Macquarie Park office for someone who enjoys solving problems, influencing stakeholders, improving processes, and delivering projects that make a real commercial impact.What You’ll Be Doing- Leading end-to-end implementation of large customer partnership and transformation programs- Partnering with customers to understand their requirements and deliver successful outcomes- Managing project plans, risks, milestones, reporting, and business readiness activities- Working closely with Sales, Supply Chain, Customer Care, Category, IT and Senior Leadership teams to achieve project objectives- Identifying opportunities to improve processes, drive efficiencies, and enhance customer experience- Supporting change management activities and helping stakeholders navigate new ways of working- Driving continuous improvement initiatives that deliver measurable business and customer benefitsAbout You- You thrive in a fast-paced environment and enjoy bringing people together to achieve a common goal- You're commercially minded, solution-focused, and confident managing multiple stakeholders- Experience leading complex projects, transformation programs,



or business improvement initiatives- Strong stakeholder engagement and relationship-building skills- The ability to identify problems, develop practical solutions, and drive implementation- Experience working across multiple teams to deliver business outcomes- Strong communication, influencing, and presentation skills- A continuous improvement mindset with a passion for delivering resultsWhat’s In It For You- Permanent Full-Time Role with competitive incentives and access to Wesfarmers Share Plans- Exclusive Team Member Discounts across Blackwoods, Workwear Group, Bunnings, Kmart, Target & Officeworks, plus a FREE OnePass Membership and access to discounted offers from over 400 retail partners- Health & Wellbeing Benefits, including fitness benefits, access to our Employee Assistance Program (EAP), and wellbeing support for you and your immediate family- Growth opportunities & Development with ongoing training, learning opportunities, and career pathways across the broader Wesfarmers Group- Generous Leave Benefits, including paid parental leave and the option to purchase up to 4 weeks of additional annual leave.- Recognition & Rewards through team celebrations, awards, incentive programs, and the opportunity to earn up to $2,000 through our Refer-a-Friend Program- Free Onsite Parking and the opportunity to be part of a supportive, values-driven team cultureAs part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.#J-18808-Ljbffr

📌 Customer Implementation Lead (Project Manager) – Macquarie Park NSW (Tamworth)
🏢 Blackwoods
📍 Tamworth