Job Type: Full-time

Job Description JOB DESCRIPTIONWe are looking for a Field Service Engineer, based in Sydney Australia with the key mission to work on product and solution innovation.He/she will be in charge of:➢Installing (mechanical, cabling), configuration and start-up (commissioning) of Datalogic equipment at customer site as per pre-defined specifications with the highest quality standards➢Perform preventive maintenance on Datalogic equipment within the quoted timeline➢Adjust and/or replace onsite Datalogic devices of existing customer systems➢Train customer's on how their Datalogic equipment functions and how to fix/replace a device when it has failed➢Follow rigorously safety and security onsite company procedures➢Support remotely (phone, remote dial-in) the customer with product configuration or problem solving➢Escalate to upper technical level problems that can't be solved independently➢Issue timely and accurate service reports (including expenses report)➢Assist with technical assessment of customer applications and requirement in pre-sales and technical support in post-sales situations, for Datalogic's products.➢Work closely with the sales team, be sensitive to sales situations, and able to quickly analyze a technical problem through customer's sample evaluations,



recommend and implement a solution to meet the customers' requirements.➢Other responsibilities include preparing software and hardware to demonstrate Datalogic's products/system capabilities during trade shows, preparing and conducting technical seminar presentation, and supporting beta customers.➢Provide front-line technical support. Interface and coordinate with global technical support group to meet customers' satisfaction.➢This position would requires regional traveling, any candidate should be willing to travel at short notice. REQUIREMENTSEDUCATION (SCHOOL/SPECIALIZATION): Diploma or BS in Electrical, Electronic, or Mechatronics Engineering, or equivalent real world experience.LANGUAGES: EnglishEXPERIENCES: A minimum of 5 years of experience on Transportation and Logistics products and application software is required.SPECIFIC KNOWLEDGE AND INFORMATION TECHNOLOGY:o Understand ID products and able to make demoso Understanding of the PC and industrial networking environmentOTHER INFORMATION & SPECIFIC SKILLS Good working attitude of devoting to team goal, and to helping customer to solve their problem in a timely and satisfactory manner. Strong mechanical aptitude Positive communication, presentation, problem analytical and solving skills. Can-do and go getter attitude is a must. Fluent in spoken and written English Travel requirements: Approximately 30%

📌 Field Service Engineer (Tasmania)
🏢 Datalogic
📍 Tasmania