As a fully owned subsidiary of Safran Electronics & Defense, Safran Electronics & Defense Australasia Pty Ltd (SEDA) delivers and supports various products including high-performance optronics and inertial navigation equipment.

Headquartered in Sydney, SEDA brings local expertise in the integration of optronics and navigation systems for the air, land and naval platforms of the Australian and New Zealand Defence Forces.

The Role

To ensure Safran Electronics and Defense Australasia (SEDA) readiness for continued business growth, SEDA is seeking a suitably qualified Support Services Officer. Reporting to the Support Services Manager, the Support Services Officer provides administrative and coordination support to the delivery of in-service support activities, with a primary focus on RMA management, service request tracking, and contract delivery support.

The role also ensures accurate tracking, data integrity, and coordination across support activities, enabling effective contract execution within the Australian defence industry.

Perks

- 5 weeks annual leave

- Paid private health insurance extras (after 6 months) + additional hospital cover (after 5 years)

- Novated car leasing

- Health & wellbeing initiatives

- Fully funded training and development opportunities

Additional Information about the Role:

Responsibilities include:

• Coordinate status updates across workshop, engineering,



and supply teams

• Log and track customer support requests and service activities

• Administer and maintain repair tracking systems

• Support coordination of contract delivery tasks and follow up actions

• Prepare inputs and supporting material for contract reporting

• Maintain risk, issue, and action registers

• Support governance activities including meetings, minutes, and action tracking

• Ensure accuracy and integrity of contract-related data and records

Desired Skills and Qualifications:

• Tertiary qualifications in project management; administration or engineering

• Experience in administrative or coordination roles (project officer or maintenance services)

• Experience in working across multiple stakeholders

• Desirable exposure in delivery of ASDEFCON support contract.

• Advanced use of MS Office Products (Excel, Word, PowerPoint & Project)

Personal Requirements:

• Ability to obtain and maintain an Australian Department of Defence security clearance

• Strong organisational and tracking capability

• Attention to detail and data accuracy

• Customer focused and Excellent client-facing skills

• Strong written and oral communication skills

• Proactive, Autonomous, Rigorous, Organised

• Interest in advanced technologies

• Strong work ethic

📌 Support Services Officer (Botany)
🏢 SAFRAN ELECTRONICS & DEFENSE
📍 Botany