NA Group is an award-winning road maintenance and civil works business with more than 30-years experience.

We are seeking an organised, personable and proactive Account Manager to manage customer relationships across our stabilised quarry products, concrete products, raw material supplies and transport services.

Based at Padstow and reporting to the Production Manager, you will be a key point of contact for your customer portfolio, making it easy for customers to organise material supply and transport services through NA Group. You will spend a significant part of your week visiting customers and their project sites throughout Sydney. Through regular contact and attentive service, you will strengthen relationships, identify upcoming material requirements and grow sales within your account portfolio.

About the role

This is an active, customer-facing role. You will arrange meetings, visit sites and stay close to your customers’ project schedules so you can anticipate requirements, prepare quotations and secure their next orders.

Working closely with our production, dispatch and technical teams, you will help coordinate practical supply solutions and keep customers informed.

What you will do

- Manage and grow a portfolio of customer accounts through regular contact, site visits and attentive service.
- Build relationships with customers’ purchasing, project, site and transport teams.
- Identify current and upcoming requirements for materials, deliveries and subcontract cartage.
- Promote NA Group’s trucking fleet and logistics services within your customer portfolio,



including opportunities beyond the delivery of our own products.
- Understand transport requirements, including material type, quantities, collection and delivery locations, site access and timing.
- Prepare and follow up quotations for products and transport services within approved pricing and margin guidelines.
- Work with fleet and dispatch teams to confirm availability, suitable vehicles and practical scheduling before making customer commitments.
- Develop repeat cartage arrangements and identify opportunities that support productive fleet utilisation, including return loads where practical.
- Monitor account activity across both material sales and logistics revenue.
- Take ownership of customer enquiries and work with colleagues to resolve service issues.
- Maintain accurate customer records, agreed rates, sales forecasts and follow-up actions.

What you will bring

You are approachable, attentive and confident building professional relationships. You enjoy solving practical problems, keeping people informed and following through on commitments.

You will also bring:

- Experience in account management,



sales or a customer-facing role with responsibility for maintaining and growing customer relationships.
- Strong listening, communication and organisation skills.
- A proactive approach to customer contact and quotation follow-up.
- Confidence discussing pricing, negotiating within agreed limits and securing orders.
- Commercial awareness, including an understanding of how transport costs affect profitability.
- The ability to coordinate customer requirements with operational teams and respond calmly when schedules change.
- A willingness to learn about our products, fleet capabilities and customers’ projects.
- A current driver licence and willingness to travel throughout Sydney.
- A Construction White Card, or willingness to obtain one before undertaking site visits.

The opportunity at NA Group

Take ownership of a customer portfolio in a newly created role.

Enjoy variety through customer meetings, site visits and account planning.

Offer customers a broad range of materials and transport services.

Work closely with the people producing, transporting and coordinating the services you sell.

See the results of your work through stronger relationships, repeat orders and customer projects progressing.

What success looks like

Success means customers who feel well looked after, strong account retention and profitable growth across both material supply and logistics services.

You will maintain regular customer contact, identify upcoming requirements, follow up promptly and work with our operational teams to deliver on agreed commitments.

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📌 Account Manager (Bankstown)
🏢 NA Group
📍 Bankstown