Our client, 1 Stop Truck Repairs Unit Trust offers a wide range of truck repair services to meet the diverse needs of the customers.
The Job
- Perform work as per the repair order instructions
- Advise of any additional work that is required to the workshop foreman
- Document all work performed including cause and correction and recommend any work not carried out during service and repair.
- Ensure that the customer vehicle is left as they found it (included cleanliness, movement of the seat, radio, Bluetooth and mirror adjustments)
- Supervision of any apprentice that you are assigned
- Appropriately and safely operate all tools and equipment as mandated through safety training. Report any safety, equipment defects or malfunction issues to management immediately.
- Communicate with parts department to obtain needed parts.
- Attend all dealership and service department meetings and online training when requested.
- Keep workshop area neat and clean and be able to account for all dealership owned tools at all times.
The Person
- Professional approach.
- Ability to work under pressure.
- Organisational and time management skills.
- Excellent attention to detail.
- Confident manner.
- Positive approach to change.
PERSON SPECIFICATION
- Trade Certificate
- Drivers Licenses equivalent to role, car, light duty, truck and agriculture
- Technical Knowledge as per their qualification specifications
- Customer service focused: committed to providing exceptional customer service across all channels – written, phone and face to face.
- Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience.
- Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.
- Teamwork: willingness to assist and support others as required and get on with team members.
- Time management/organization: accomplish objectives effectively within time frame given and carry out administrative duties within portfolio in an effective and timely manner.