UNSW Canberra is seeking a Senior IT Support Officer to deliver high-quality IT service to staff and students. You will handle second-level inquiries, escalate complex issues and support the CSS operations. The role may include first-level duties during peaks.
The role reports to the CSS Team Leader and does not have direct reports. Robust ITIL knowledge and customer-focused communication are essential.
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📌 Senior IT Support Specialist (Service Desk & Escalations) (Canberra)
🏢 UNSW International
📍 Canberra
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