Senior Contact Centre Leader & Real-Time Performance Coach (Melbourne)

Senior Contact Centre Leader & Real-Time Performance Coach (Melbourne)

14 Nov
|
NWG ADAS & Windscreens
|
Melbourne

14 Nov

NWG ADAS & Windscreens

Melbourne

NWG ADAS & Windscreens in Melbourne is seeking a People & Performance Leader for the Contact Centre to guide a fast-moving, sales-driven team on the floor daily. You will translate growth and customer priorities into transparent behaviours, acting as the right hand to the Contact Centre Manager and owning performance.

You’ll run daily huddles, coach in real-time, monitor occupancy and conversion, and design rosters to meet demand while fostering open, constructive feedback and continuous improvement

#J-18808-Ljbffr

📌 Senior Contact Centre Leader & Real-Time Performance Coach (Melbourne)
🏢 NWG ADAS & Windscreens
📍 Melbourne

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