PLUS ES is entering an exciting new chapter. As it continues its journey as a leader in metering and data services, it is building smarter infrastructure solutions at the intersection of technology, service and sustainability, powering the energy and resource transition across Australia. This is an prospect to help shape what PLUS ES becomes next, with a commitment to delivering the reliable, accurate data and insights a sustainable energy future depends on.
PLUS ES’s mission is to deliver smarter infrastructure and data to enable a sustainable tomorrow, and its vision is to keep innovating today for tomorrow’s energy challenges. Its values are Safety, Team, Customer, Innovation and Accountability.
About the Role
Make field assurance more targeted, measurable and effective. Reporting to the National Field Assurance Manager, you will own the provider performance framework, plan assurance and capability activity and maintain the data and reporting underpinning the function.
Based in Sydney with no direct reports, you will partner with policy, training, investigation, Technology and Data teams. Your focus is improving the assurance operating model and matching effort to risk, rather than owning the performance of individual providers.
Key Responsibilities
Own provider scorecards, measures and reporting for operational, executive and governance audiences.
Plan audit, verification and training activity against risk, geography, work volumes and accreditation exposure.
Analyse incidents, non-conformances and training outcomes to test assurance effectiveness.
Improve assurance data quality, dashboards,
systems and workflows with Technology and Data teams.
Build evidence-based business cases, monitor delivery efficiency and track improvement benefits.
About You
You have designed performance measures or scorecards, planned work across a field workforce or provider network and delivered operational, executive or governance reporting. You bring experience in utilities, contestable metering or a comparable regulated field environment and can lead process, system or reporting improvements without direct authority.
Advanced Power BI or equivalent reporting skills and Microsoft Office capability are essential, alongside knowledge of NER Chapter 7, AEMO procedures, ASP accreditation and cost-to-serve, productivity and benefits tracking.
You hold a Class C driver’s licence and a relevant tertiary qualification in business, data, analytics, engineering or a related discipline, or demonstrate equivalent industry experience. Electrical trade qualifications, analytics or improvement certification and scheduling or contractor-compliance systems experience are desirable.
Why Apply?
Connect data with decisions that improve how assurance resources are used. You will influence audit coverage, training investment and risk reduction across a national delivery network, with measurable operational impact.
Please note: The successful candidate will be required to satisfactorily complete a criminal history check as part of the pre-employment screening process.
This organisation is an equal opportunity employer and welcomes applications from all backgrounds.
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📌 Field Assurance Optimisation Lead (Sydney)
🏢 Source
📍 Sydney