Maple Youth Services is a leading provider of residential care, youth support, and community programs in New South Wales. Our mission is to empower young people from diverse backgrounds to reach their full potential. With a strong focus on cultural awareness and trauma-informed practice, we are committed to creating a brighter future for the communities we serve.

About the role

Maple Youth Services are looking for a Full-time House Manager role in Bella Vista, NSW. As the House Manager, you will be responsible for overseeing the day-to-day operations of the residential home and ensuring the provision of high-quality care and support to young people from culturally and linguistically diverse (CALD) backgrounds. This is a crucial role that will contribute to the wellbeing and positive outcomes for the young residents in our care.

Responsibilities:

Manage the day-to-day operations of the residential home, including staff rostering, administration, and budgeting

Monitor and support young residents as well as their care team to progress towards the young residents case plan goals including addressing their social, emotional, educational, and cultural needs

Lead a team of Therapeutic Care Workers and support them in ongoing professional development

Collaborate with external stakeholders, such as caseworkers, social workers, counsellors, and community organisations, to ensure seamless service delivery





Maintain accurate records and reporting to support continuous improvement and regulatory compliance

Promote a safe, nurturing, and culturally-inclusive environment for the young residents

Contribute to a positive and inclusive team culture

What we're looking for

Minimum Bachelors in social work, community services, or a related field

Significant experience (minimum 3 years) in a similar Out of Home Care role

Demonstrated ability to effectively manage a team and lead the delivery of high-quality care

Extensive knowledge of child protection legislation, trauma-informed practice, and cultural competence

Excellent communication, written and interpersonal skills, with the ability to build robust relationships with young people and stakeholders

A deep commitment to the wellbeing and empowerment of young people from diverse backgrounds

What we offer

At Maple Youth Services', we are dedicated to providing a supportive and inclusive work environment that empowers our employees to thrive. Some of the key benefits include:

- Ongoing professional development and training opportunities
- Flexible work arrangements and a focus on work-life balance
- Employee wellness programs and mental health support
- Opportunities for career advancement and leadership development

Aboriginal and Torres Strait Islander people are encouraged to apply

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📌 House Manager (Geehi)
🏢 Maple Youth Services
📍 Geehi