Medical Imaging Receptionist – Bookings & Enquiries | Flexible / WFH

Atlas Medical Imaging Pty Ltd – Deakin ACT

Medical Imaging Receptionist – Patient Bookings & Enquiries

Atlas Medical Imaging | Canberra | Flexible Working & WFH Opportunities

Full or Part Time Position

GREAT TEAM. SMART SYSTEMS. FLEXIBLE WORK. A BETTER WAY TO WORK IN MEDICAL IMAGING.

We're looking for an experienced medical imaging receptionist to join our growing team, with a particular focus on patient bookings and telephone enquiries.

At Atlas Medical Imaging, we're doing things differently.

We're an independent, locally owned, clinician-led medical imaging practice combining advanced technology, modern systems and a genuinely supportive team culture.

We've invested in creating a workplace where our people have the tools, technology and support to do their jobs well — without the unnecessary frustrations that can come with traditional healthcare administration.

We're now looking for a friendly, organised and capable person to join our administration team, primarily supporting patient bookings, phone enquiries and appointment coordination.

THE ROLE

This position is particularly suited to someone who enjoys the coordination and problem-solving side of medical imaging administration.

Your key responsibilities will include:

- Managing incoming patient calls, enquiries and appointment bookings

- Coordinating bookings across a range of medical imaging modalities, including MRI, CT, ultrasound, X-ray and nuclear medicine

- Understanding imaging referrals, appointment requirements and patient preparation instructions

- Providing clear, friendly and professional assistance to patients and referring practices





- Working closely with our reception, radiographers, sonographers and wider clinical team to ensure a seamless patient experience

- Maintaining accurate patient information and bookings within our practice management systems

Our priority is finding someone who excels at patient bookings and phone-based communication, rather than solely traditional front-desk reception duties.

FLEXIBILITY THAT WORKS FOR YOU

We recognise that great people don't always need to be sitting at a reception desk to do great work.

Flexible working arrangements are available, including opportunities to work from home, depending on experience, responsibilities and operational requirements.

Whether you're seeking a more traditional practice-based role or a combination of on-site and remote work, we're open to discussing arrangements that work for both you and the team.

WHAT WE'RE LOOKING FOR

Ideally, you'll bring:

- Previous experience in medical imaging administration and patient bookings — highly preferred

- Strong knowledge of medical imaging examinations, booking requirements and patient preparation

- Excellent telephone communication skills and a warm, patient-focused manner

- The ability to manage multiple enquiries, prioritise tasks and remain organised in a busy environment





- Confidence using practice management software and digital communication systems

- A proactive attitude, attention to detail and a genuine willingness to help your colleagues

Experience with radiology information systems (RIS) and medical imaging booking workflows would be a significant advantage.

While previous medical imaging experience is strongly preferred, we're also interested in hearing from exceptional medical administration professionals with relevant transferable skills.

WHY JOIN ATLAS?

We're not your typical corporate imaging practice.

Here’s what makes us different:

- A genuinely great team – work alongside friendly, experienced colleagues who support each other

- Modern software and systems – intuitive, well-integrated technology designed to make your job easier

- Flexible working arrangements – including work-from-home opportunities for suitable candidates

- Independent and locally owned – a clinician-led practice where people and patient care come before corporate targets

- Supportive management – approachable leadership, open communication and a workplace where your input is valued

- A modern, progressive workplace – we're continually improving how we work and embracing technology that makes a real difference

We believe that when our team is well supported, patients receive a better experience. It's that simple.

SOUND LIKE YOUR KIND OF WORKPLACE?

If you're an experienced medical imaging receptionist who loves patient bookings, enjoys helping people and would appreciate working with a supportive team and up-to-date systems, we'd love to hear from you.

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📌 Medical Imaging Receptionist – Bookings & Enquiries | Flexible / WFH (Canberra)
🏢 Atlas Medical Imaging
📍 Canberra