Carnival Corporation & plc – Chatswood NSW

At Carnival Group, we're looking for an organised, proactive, and solutions‑focused Administrator to join our Guest Port Operations team on a 7‑month fixed‑term contract.

Reporting to the Guest Port Services Manager, you’ll be at the centre of Guest Port Services operations, providing critical administrative and coordination support that helps keep stakeholders connected, operations organised and turnaround activities running smoothly across the Asia Pacific region.

If you enjoy working in a fast‑paced operational environment where no two days are the same, we’d love to hear from you.

What’s in it for you?

- Competitive salary plus superannuation
- 9‑day compressed working fortnight with full‑time pay, giving you a long weekend every fortnight
- Hybrid working model: 3 days in the office and 2 days working from home
- Modern Chatswood office location close to public transport, restaurants, retail and fitness facilities
- Fantastic travel benefits, including cruise discounts and partner airline and hotel offers
- The chance to gain exposure to the exciting cruise and maritime industry within a global organisation

About the Role

As the Administrator – Guest Port Services (GPS), you’ll provide essential administrative and operational support to help ensure successful turnaround operations and exceptional guest experiences across Australia.

Working closely with internal stakeholders, shipboard teams, vendors and our global Guest Port Services network, you’ll play a key role in maintaining operational records, tracking critical activities, coordinating communications and supporting the day‑to‑day administration that keeps GPS operations running smoothly

Your responsibilities will include:

- Maintain operational trackers,



voyage files, records and reporting to support Guest Port Services operations.
- Coordinate post‑turnaround activities, including tracking actions, deadlines, issues, lessons learned and documentation completion.
- Manage operational reports, quality assurance records and stakeholder documentation, following up outstanding items and escalating where required.
- Coordinate meetings, prepare agendas and minutes, maintain action registers, and manage calendars, shared mailboxes and stakeholder communications.
- Maintain and update training materials, policies, procedures, SOPs, signage and stakeholder collateral, while supporting distribution and implementation tracking.
- Support Guest Port Services inventory and administrative activities, including stock control, equipment management and general team support.

About You:

You're someone who thrives on organisation, enjoys coordinating multiple moving parts, and takes pride in keeping operations running efficiently behind the scenes.

You are proactive, dependable, and capable of managing competing priorities with minimal supervision. You communicate confidently with internal stakeholders, external vendors and operational partners, and you’re always willing to lend a hand when the team needs support.

Most importantly, you’re adaptable,



collaborative and enjoy working in a close‑knit team environment where everyone contributes to achieving shared goals.

What You’ll Bring

- Minimum 2 years' experience in administration, coordination, customer service, travel, tourism, hospitality, or a similar fast‑paced operational environment
- Strong organisational skills with the ability to manage multiple priorities, deadlines and tasks.
- Proficiency in Microsoft Office, particularly Excel, Outlook and Teams.
- Excellent communication skills and the ability to build effective stakeholder relationships.
- High attention to detail and experience maintaining calendars, shared mailboxes, records, reports and operational documentation.
- Ability to work independently, take initiative and contribute positively within a team environment
- Experience within travel, tourism, maritime, aviation, logistics or operational environments
- Exposure to training materials, SOPs, quality documentation or inventory management.
- Understanding of cruise operations, guest services or port operations.

About Carnival Corporation:

Carnival Corporationis part of the world’s leading cruise holiday company, representing iconic brands includingPrincess Cruises, Cunard, Carnival Cruise Line, Holland America LineandSeabourn.

It’s an exciting time to join the local team cruising in Australia! At Carnival Group, we pride ourselves on an inclusive and flexible workplace where individuality and teamwork are both celebrated.

We welcome applications from all backgrounds and communities — including Aboriginal and Torres Strait Islander peoples, the LGBTQIA+ community, and people living with disability.

Suitable candidates will undergo background checks, which may include police checks, skills testing and reference checks.

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📌 Administrator (Willoughby)
🏢 Carnival Corporation
📍 Willoughby