MuraConnect is partnering with a Queensland Government organisation to identify an experienced Salesforce Project Manager to support a major enterprise technology transformation program. This is a contract through to April 2027, with extension arrangements yet to be confirmed.

The successful candidate will take ownership of the CRM delivery stream, overseeing planning, design, build, testing and implementation activities. Working across business, technical and vendor teams, you will ensure delivery commitments are met, risks and dependencies are effectively managed, and the CRM stream remains aligned with the broader transformation program.

The Role

As the Salesforce Project Manager you will be responsible for leading and coordinating the delivery of a complex enterprise CRM implementation, including:

- Owning and maintaining the integrated CRM delivery plan, including milestones, forecasts, risks, issues, dependencies and delivery commitments
- Leading business analysis and design activities, ensuring a continuous pipeline of approved epics, features, user stories and acceptance criteria ready for development
- Overseeing delivery progress across design, build, testing, release and implementation, proactively identifying blockers and driving corrective actions
- Managing vendor delivery commitments, effort, capacity and performance, including resources engaged under time and materials arrangements
- Coordinating dependencies across integration, data migration, reporting, testing, architecture, change management and implementation teams
- Working closely with the Scrum Master and Salesforce Delivery Manager to align Agile delivery activities with broader project milestones and governance requirements
- Monitoring delivery quality, resource utilisation, critical path impacts and emerging risks, implementing recovery plans where required
- Providing clear reporting, recommendations and escalation advice to senior stakeholders, project leadership and governance forums

About You

To be successful,



you will be an accomplished Project Manager with extensive experience delivering complex enterprise CRM implementations in a client environment. Strong practical Salesforce implementation experience is highly preferred, although exceptional candidates with comparable large-scale CRM or case management delivery experience will also be considered.

You will bring:

- Demonstrated experience leading complex enterprise Salesforce implementations or comparable large-scale CRM or case management transformation programs
- Strong understanding of Salesforce delivery lifecycles, including solution design, configuration, development, environments, testing and release management
- Proven ability to manage integrated project plans, delivery forecasts, milestones, risks, dependencies and recovery activities
- Experience leading business analysis and design functions, translating business requirements into deliverables ready for development
- Demonstrated experience managing external vendors, delivery capacity, commercial arrangements and performance against agreed commitments
- Strong experience working with Agile delivery teams while maintaining project governance, assurance and reporting accountabilities
- Exceptional stakeholder engagement, negotiation and communication skills, with the confidence to influence senior leaders and drive delivery outcomes
- A relevant project management certification, such as PRINCE2, PMP or equivalent, will be highly regarded

Only candidates who are currently based in Brisbane and hold valid Australian working rights will be considered for this chance.

About Mura

MuraConnect is a profit-for-purpose organisation established to drive social benefit through good business practice. We work with contractors and professionals across a range of sectors to connect skilled talent with the right opportunities. The profit generated from our corporate engagements funds initiatives that support and develop Indigenous professionals, giving back to communities through education and professional development.

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📌 Salesforce Project Manager (Brisbane)
🏢 Mura Connect
📍 Brisbane