14 Nov
|
Work Initiatives
|
Brisbane
14 Nov
Work Initiatives
Brisbane
Assistant Venue Manager Wanted for Area51!
Area 51 isn't just another venue, it's where imagination takes flight, laughter echoes through every corner, and unforgettable memories are made daily. We're searching for an energetic, dynamic Assistant Venue Manager with a Food & Beverage background who's ready to help us create out-of-this-world experiences for families and kids!
We have two positions available one for our Underwood Venue and the other for our Ipswich Venue.
YOUR MISSION (Should You Choose to Accept It)
As our Assistant Venue Manager, you'll be the co-pilot driving our venue's success! You'll rotate through all departments, bringing fresh ideas, infectious energy, and operational excellence to every area. From epic birthday parties to smooth daily operations, you'll ensure every guest leaves with a smile and a story to tell.
Your impact will include:
- Driving growth and boosting EBITDA
- Leading, training, and inspiring our stellar team
- Creating magical party experiences that families rave about
- Managing operations like rostering, stock, and budgets
- Being a culture champion who embodies our core values
- Ensuring top-notch safety and service standards
A SNAPSHOT OF WHAT YOU'LL BE DOING
Generally, assist the Venue Manager in delivering across all areas of venue operations including: -
Safety First:
- Oversee all health and safety protocols
- Manage accident reporting and analysis
- Ensure compliance with policies and procedures
- Manage maintenance schedules and equipment standards
Food & Beverage:
- Manage COGs and inventory/stock levels
- Minimise food wastage
- Food safety, allergens and hygiene
- Work with suppliers on food orders and deliveries
Leadership & Operations:
- Roster and coordinate departments like a pro
- Open and close the venue with military precision
- Train, motivate, and coach your team to greatness
- Conduct fortnightly one-on-ones with team members
Guest Experience:
- Handle customer feedback and resolve issues with finesse
- Maintain exceptional service standards
- Create celebration experiences that become cherished memories
Financial Mastery:
- Reconcile daily takings and work within budgets
- Monitor profit margins and drive financial performance
WHAT MAKES YOU PERFECT FOR THIS ROLE
You're a natural leader who thrives in fast-paced, family-friendly environments. You have:
- Solid food and beverage knowledge highly desirable
- Exceptional customer service skills and professionalism
- The ability to juggle multiple priorities with a smile
- Financial savvy and budget management experience
- A passion for creating joyful experiences
- Energy, enthusiasm, and flexibility in spades
- Team player mentality with a can-do attitude
HOW WE'LL MEASURE YOUR SUCCESS
- EBITDA growth percentage
- Customer satisfaction (GX scores)
- COGS percentage management
- Gross profit margins
- Staff retention rates
- Team goal achievement
Both positions are full time and will require weekend work to ensure efficient roster coverage and venue opening hours.
#J-18808-Ljbffr
📌 Assistant Venue Manager (Brisbane)
🏢 Work Initiatives
📍 Brisbane