Order Fulfillment & Quality Control Specialist

Company Description Kiliim is an Egyptian social enterprise startup dedicated to reviving and sustaining local handicraft traditions by bringing modern designs to time-honored weaving techniques. The company focuses on crafting kilims in Fowa, a village along the Nile Delta known for its rich artisanal heritage. Kiliim’s artisans come from generations of kilim makers who view the craft as an integral part of their cultural identity.

As a mission-driven organization, Kiliim combines contemporary design with social impact, creating meaningful work opportunities for local craftspeople. Team members join a collaborative environment that values craftsmanship, cultural preservation, and design innovation. Role Description

The Order Fulfillment & Quality Control Specialist is a full-time, on-site role based in Maadi, QLD. This role is responsible for managing the end-to-end fulfillment process, including reviewing customer orders, coordinating with production and inventory teams, and preparing items for shipment.

The specialist inspects kilims and other products to ensure they meet quality standards, checks measurements and finishes, and identifies any defects before orders are dispatched. Daily tasks include updating order status in internal systems, organizing packaging and labeling,



and communicating with internal stakeholders to resolve order or quality issues. The role also involves maintaining accurate documentation, supporting stock counts, suggesting improvements to fulfillment and quality processes, and ensuring a smooth, reliable experience for customers.

Qualifications Strong organizational and time management skills, with the ability to handle multiple orders and deadlines efficiently. Attention to detail and accuracy in product inspection, measurements, and documentation for quality control.

Basic knowledge of inventory management and order processing workflows in a retail or e-commerce environment. Effective communication skills for collaborating with artisans, production teams, and customer support. Comfort with using computers and digital tools for order tracking, data entry, and reporting.

Problem-solving skills to identify issues in fulfillment or quality and recommend practical improvements. Ability to work in office in Maadi, QLD and perform light physical tasks related to handling and packaging products. Previous experience in operations, logistics, quality control, or a similar role is preferred.

Interest in handicrafts, design, or social enterprises and a commitment to supporting local artisan communities.

#J-18808-Ljbffr

📌 Order Fulfillment & Quality Control Specialist (Cairns North)
🏢 Work Initiatives
📍 Cairns North