We currently have one (1) permanent full-time vacancy for the position of Supervisor Visitor Services, available for immediate filling (1.0 FTE, 76 hours per fortnight).
About us
The Western Australian Museum is a vibrant centre of inspiration, learning and enjoyment for everyone.It preserves, documents and shares collections relating to the State’s natural and cultural heritage. It collaborates with people across Western Australia to share the stories and voices of diverse communities. It works alongside national and international organisations, contributing to global research, promoting life-long learning, and developing and hosting world-class exhibitions.
About the role
Coordination of daily visitor services operations including, high presentation standards of exhibition areas, tour guiding, some public programs, admissions, customer service and public liaison, ensures safety and security to the public and museum collection. Coordination of rosters, timesheets, performance management, administration and training requirements for the visitor service department.
About you
We are looking for a dynamic, self-motivated individual who enjoys a challenge and wants to make a difference
‘The successful applicant will be expected to:
- Monitors daily operating procedures for the visitor services department.
- Ensures that visitor service staff are provided with sufficient supervision, instruction and equipment to enable them to perform their duties safely and effectively
- Coordinates visitor service staff, including performance management, training, and recruitment in consultation with the Site Operations Manager.
- Ensures that staff and visitor security and safety procedures are maintained in museum and associated buildings, including compliance with safe work practices and museum policy.
*See JDF for full list of duties.
Further Information
If you would like further information on this opportunity please contact,Sahadat Hossain, Operations Manager-WA Museum, P. 08 9431 8304 Email-
[email protected]
Eligibility to Apply
- To be eligible for appointment, applicants must have the legal right to work in Australia at the time of appointment. This may include Australian citizens, Australian permanent residents, or holders of a valid Visa that permits employment in Australia.
- A current (within six (6) months) National Police Clearance Certificate will be required prior to commencement of employment, as per the Department’s Police Record Screening Policy.
Pool Recruitment
This Pool will be open for a period 12 months from the day after the breach of standard claim period closes. Permanent or fixed term, full-time & part-time appointments may be offered as vacancies arise; however, an appointment is not guaranteed.
Applicants found suitable in this Pool, may be considered for subsequent, similar vacancies with the WA Museum and the Department of Creative Industries, Tourism, and Sport for the duration of the Pool.
Equity and Diversity
The WA Museum is an equal opportunity employer and is committed to creating an equitable and diverse working environment. We strongly encourage Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds, and young people, to apply.
The Museum values the importance of a work setting which is representative of the wider community, and which supports a variety of perspectives.
If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.
Accessibility
If you have any communication or access needs that require adjustments to allow you to fully participate in the application and interview process, please contact the National Relay Service on the following numbers:
- TTY/Voice calls - 133 677
- Speak & Listen - 1300 555 727
- SMS Relay – 0423 677 767
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