Body Corporate Assistant / Receptionist: with a pathway into body corporate management, real estate, and finance

Join a bustling Mackay office where no two days look the same: body corporate, real estate, finance and a genuinely good team.

Estate Plaza Body Corporate Management, Century 21 Coast to Coalfields and Cutting Edge Finance operate side by side from our Sydney Street office in the Mackay CBD, servicing Mackay, Moranbah, Dysart and the wider Bowen Basin. We manage body corporate schemes, we sell property and we write loans, with a reputation built on honesty, straight answers and doing what we say we’ll do.

We’re looking for a Body Corporate Assistant / Receptionist to be the engine room of that operation. You’ll be the person clients meet first and the person who keeps our body corporate team organised. If you want it, there’s a clear pathway from there into real estate and finance.

About the role

You’ll be the first point of contact for our clients and the administrative support behind our body corporate managers. It’s a broad role with real variety: front of house one moment, organising a contractor for a scheme the next, getting meeting papers out the door after that. If you like ticking things off and hate loose ends, you’ll enjoy it here.

What you’ll be doing

- Front of house: answering calls, welcoming clients and keeping the office running
- Handling day-to-day enquiries from lot owners, committee members, contractors and solicitors
- Logging maintenance requests, issuing work orders and following jobs through to completion
- Preparing and sending meeting notices,



agendas and minutes for committee and general meetings
- Processing invoices, levy notices and correspondence, and keeping scheme records and rolls accurate
- Supporting insurance renewals, information requests and compliance deadlines
- Day-to-day admin: mail, filing, banking, supplies and diary support for the team

You won’t be doing all of it on day one. We’ll start you at the front of house and the everyday administration, then build you into the body corporate work as you find your feet, with training, systems and a team that answers questions. Most people are across the full scope within six to twelve months.

Where it can take you

Because all three businesses share one office, this role doesn’t have a ceiling. Once you’re established, we’ll support you to branch into real estate (sales or property management) or mortgage broking, including the training and qualifications to get there. If body corporate turns out to be your thing, there’s a path to managing your own portfolio of schemes instead.

What you’ll bring

- Strong administration skills: organised, systems-minded, meticulous with detail
- A confident, warm phone manner and the ability to communicate with anyone




- Excellent computer literacy across Microsoft Office and Google Workspace (Gmail, Docs, Sheets)
- The ability to juggle competing priorities without dropping any of them
- Initiative: you spot the better way of doing something and suggest it
- Qualified presentation and a calm head under pressure
- Reliability, punctuality and real enjoyment in dealing with people all day

Highly regarded, but not essential

- Experience in body corporate or strata management, real estate, mortgage broking or financial services
- Experience with strata or property management software (we use Urbanise)
- A Certificate IV in Strata Community Management, or willingness to work toward one
- A QLD Real Estate Certificate of Registration, or willingness to obtain one
- An interest in working toward a Certificate IV in Finance and Mortgage Broking

We’ll train the right person on our systems and support you to become an expert in the industry. Attitude and attention to detail matter more to us than a résumé that ticks every box.

What’s on offer

- A varied, hands-on role in a stable, locally owned business
- Exposure to body corporate, real estate and finance under one roof: a rare combination to have on your résumé
- A real career pathway, with support toward industry qualifications and CPD
- A supportive, close-knit team and a manager who backs you
- A CBD office with parking nearby

Applicants must have current work rights in Australia. Only shortlisted candidates will be contacted.

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📌 Administrator / Receptionist — Real Estate & Finance | Mackay
🏢 Century 21
📍 Mackay