Part-Time | 25 Hours Per Week | Start Date: Monday 4th January 2027

Ready for a fresh start in the new year? We’re looking for a friendly, organised and enthusiastic administration assistant to join our team!

If you love working with people, enjoy keeping things organised and want to be part of a welcoming, supportive team, this could be the perfect opportunity for you.

About the Role

This is a part-time position offering 25 hours per week, with the following roster:

We’re hoping to organise a few training sessions in November and December 2026 to help you get familiar with our team, systems and daily processes before officially starting on Monday 4th January 2027.

Key responsibilities

- Greeting patients and providing friendly, professional customer service
- Managing appointments, bookings and cancellations
- Answering phone calls and responding to patient enquiries
- Processing payments and managing patient accounts
- Liaising with physiotherapists and supporting the clinical team
- Maintaining accurate patient records and administrative documentation




- Keeping reception and the clinic environment organised and welcoming
- Assisting with general day-to-day administrative tasks

About you

- Excellent communication and interpersonal skills
- Organised, reliable and strong attention to detail
- Enjoys working with people and providing outstanding customer service
- Able to multitask and work efficiently in a busy clinic environment
- Confident using computers and learning new software
- Can work independently while also being a supportive team member
- Comfortable with early morning starts and evening finishes
- Previous experience in reception, administration or a healthcare setting would be an advantage, but a positive attitude and willingness to learn are just as important

What we offer

- A friendly, supportive and welcoming team
- A diverse role in a rewarding healthcare environment
- The opportunity to make a positive difference to our patients' experience

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📌 Administrative Assistant (Maitland)
🏢 Work Initiatives
📍 Maitland