About Us

Hero Sushi is an Australian-based Japanese food brand dedicated to delivering fresh, high-quality sushi and exceptional customer service. We are committed to consistency, freshness, and providing a outstanding customer experience in a fast-paced and positive team environment.

About the Role

We are looking for an experienced and enthusiastic Full-time Assistant Store Manager (2IC) to join our team. Starting with comprehensive hands-on training, you will step up to lead daily store operations—overseeing staff, food safety standards, and customer experience.

Key Responsibilities

- Assist with and oversee day-to-day store operations, including opening and closing procedures (once trained)
- Supervise, roster, and support team members to ensure smooth daily operations
- Ensure all food is prepared and served in accordance with company SOPs, recipes, and food safety standards
- Monitor stock levels, place orders, and manage supplier relationships
- Handle cash management, POS reconciliation, and daily reporting
- Provide training and guidance to team members
- Handle customer feedback and resolve issues in a qualified manner

Shifts & Availability

- Full-time role with 38 ordinary hours per week guaranteed
- Additional hours beyond 38 hours per week may be required based on operational needs, paid in accordance with the applicable overtime provisions under the Award




- Flexible availability required across weekdays, weekends, and evenings
- Availability during peak trading periods is highly desirable

Pay & Conditions

- Full training provided with opportunities for ongoing career development
- Starting pay rate of $27.81 per hour (Level 1, Full time) during the initial training period
- Opportunity to progress to 2IC at $30.27 per hour (Level 3, Full time) upon successful completion of training and a satisfactory performance review
- All pay rates and conditions are in accordance with the Fast Food Industry Award 2020 [MA000003] (plus applicable penalty rates and superannuation)

Requirements

- Must hold valid Australian working rights
- Reliable, punctual, and able to thrive in a fast-paced workplace
- Strong communication, leadership, and teamwork skills
- Previous experience in fast food, QSR, or hospitality is essential

How to Apply Please submit your resume along with your availability. Only shortlisted applicants will be contacted.

Please note: The hourly rate shown below is based on the applicable Adult rate under the Fast Food Industry Award 2020. Junior rates apply separately in accordance with the Award.

Job Type: Full-time

Pay: From $27.81 per hour

Experience

- Hospitality: 1 year (Preferred)

Work Authorisation:
- 오스트레일리아 (Required)

Work Location: In person

📌 Assistant Store Manager (Sushi Takeaway) (Hurstville)
🏢 Hero Sushi Head Office
📍 Hurstville