Mid Richmond Neighbourhood Centre – Evans Head NSW

Mid Richmond Neighbourhood Centre Inc. (MRNC)

Permanent part-time | 70 hours per fortnight

About MRNC

At MRNC, our aged care services help older people stay independent at home and connected to their community. We’re looking for an experienced Aged Care Program Manager who can support our staff and volunteers, keep services running well and make sure older people have a say in the support they receive.

About the role

Based in Evans Head and reporting to the General Manager, you’ll join MRNC’s Management Team and lead the day-to-day delivery of our community aged care services. These include Meals on Wheels, transport, social support, domestic assistance, home maintenance and respite. You’ll also guide MRNC’s work on the transition from the Commonwealth Home Support Programme (CHSP) to Support at Home.

In this role, you’ll:

- Lead and support aged care staff and volunteers through clear direction, supervision, training and rostering oversight.
- Plan and coordinate MRNC’s aged care programs, ensuring services respond to the needs of older people in our community and meet funding requirements.
- Oversee intake, assessment, care planning, service agreements, referrals and reviews so that support keeps pace with each person’s needs and choices.
- Lead quality improvement and oversee safeguarding, incident reporting, complaints, audits and compliance.
- Work with Finance and the General Manager to monitor budgets,



expenditure, participant contributions and funding deliverables.
- Build solid working relationships with older people, families, carers, My Aged Care, local providers and community partners.

About you

You’re a practical, approachable leader who communicates clearly, follows through and can manage competing priorities. You understand the importance of dignity, choice and culturally safe support, and you know how to put those principles into practice.

You’ll bring:

- At least three years of relevant experience in aged care, home support, disability, community services or a related role.
- A relevant qualification in aged care, community services, health, management or a related field, or equivalent demonstrated experience in aged care service coordination and program leadership.
- Experience supervising staff and supporting volunteers, with the flexibility and capability to step into staff or volunteer duties when required to maintain continuity of service.
- Knowledge of aged care reforms, CHSP and Support at Home, wellness and reablement, participant rights, safeguarding and quality requirements.
- A current driver licence and the ability to travel across MRNC’s service area, including Broadwater, Woodburn and Coraki.
- Appointment is subject to MRNC’s required screening and clearances, including an NDIS Worker Screening Check and a Working with Children Check.

#J-18808-Ljbffr

📌 Aged Care Manager (Evans Head)
🏢 Mid Richmond Neighbourhood Centre
📍 Evans Head