- Permanent Part-time role, 16 hours per week, 2 days per week (Tuesday and Thursday).
- $36-$38 per hour pay range.
- Generous leave entitlements, including the ability to purchase additional annual leave.
- Wellbeing, financial and career development support via our EAP.

About the role

- Be the first point of contact for Council, delivering excellent customer service across phone, in-person and online channels.
- Resolve enquiries efficiently while building positive relationships with the community and staff.
- Manage cashiering, receipting, reconciliations and daily banking activities accurately.
- Contribute to continuous improvement and always ensuring a welcoming workplace.

What we're looking for

- Experience delivering high-quality customer service, ideally within local government or a similar environment.
- Strong multitasking, time management and problem-solving skills, with the ability to manage enquiries across multiple channels.
- Excellent communication and computer skills, with confidence using office systems and technology.
- A positive, adaptable attitude and willingness to learn all aspects of the role, including payments processing, administration and library services.




- Full Australian working rights, driver's licence, and Working with Children Check (or the ability to obtain one).

Benefits of working at Towong Shire Council

- Generous leave entitlements, including the ability to purchase additional annual leave.
- Wellbeing, financial and career development support via our Employee Assistance Program.
- Structured development and leadership pathways.
- Study Leave provisions, secondment, and growth opportunities to enhance your career.
- Fortnightly pay cycle.

Applications close: 26 November 2026.

Towong Shire Council is committed to creating a culture where everyone is welcome and respected. We encourage applications from people with diverse backgrounds, including Aboriginal and/or Torres Strait Islander people, minority groups, and people with disabilities.

As a Child Safe Organisation, Towong Shire Council adheres to the Child Safe Standards. All applicants - regardless of the position - may be required to provide, or obtain, a Working with Children Check as part of the recruitment process.

#J-18808-Ljbffr

📌 Customer Service Officer (Tallangatta) (Wodonga)
🏢 Towong Shire Council
📍 Wodonga