Join the Team at Zappala Quarries Pty Ltd

What we offer

Permanent, full-time role with overtime opportunities and competitive pay rates

Varied position across logistics, customer service, sales, weighbridge and quarry operations

Join a respected, 100% locally owned Far North Queensland business with a supportive team

About Us

Zappala Quarries Pty Ltd is a 100% locally owned and operated blue metal quarry based in Gordonvale, proudly supplying quality quarry materials across Far North Queensland. We are focused on reliable customer service, secure and efficient quarry operations and supporting the local community and industry.

About the Role

Reporting to the Operations Manager, the Operations & Logistics Coordinator plays a key role in the day-to-day running of the quarry. This is a practical and varied position supporting trucking logistics, customer sales, weighbridge operations, compliance and administration, while acting as a key point of contact for customers, drivers, contractors and visitors.

Key duties include, but are not limited to:

Coordinate daily trucking and delivery requirements and provide clear information to internal and external truck operators.

Prepare customer quotations and process sales orders for cash sales and account customers using approved pricing and processes.

Respond to customer enquiries and provide timely updates about product requirements, orders, deliveries and job progress.

Operate the weighbridge as required and accurately record incoming and outgoing loads, materials, stock movements and customer transactions.

Identify discrepancies, scheduling issues or operational problems and resolve or escalare them promptly.

Conduct required site inductions and maintain accurate induction, training and compliance records.





Provide practical administrative and operational support to the Operations Manager, including reports, data entry, filing and follow-up actions.

Provide reliable relief coverage for the Weighbridge Operator, including breaks, annual leave and rostered Saturdays as required.

About You

You will be organised, reliable and comfortable working in a busy operational environment where priorities can change quickly. You will communicate confidently with customers and truck drivers, maintain accurate records and take a practical approach to problem solving and day-to-day coordination.

Previous experience in weighbridge operations, logistics, transport coordination or a similar operational support role.

Sound practical understanding of hard rock quarry products, their common applications and associated terminology is essential.

Experience coordinating customer orders, transport movements or delivery requirements.

Strong attention to detail and accuracy when processing transactions, load records and operational information.

Excellent communication and customer service skills, with the ability to work effectively with customers, drivers, contractors and operational staff.

Good computer skills, including Microsoft Office, with the ability to learn and use weighbridge and other operational systems.

Strong organisation, time management and practical problem-solving skills, including knowing when an issue needs to be escalated.

Availability to work rostered hours within the quarry's operating hours of 6:00 am to 5:00 pm Monday to Friday and participate in the Saturday roster as required.

Ability to satisfy the requirements of a pre-employment medical assessment, including drug and alcohol testing.

Applicants must have ongoing unrestricted work rights in Australia. Zappala Quarries is unable to provide employer sponsorship for this position.

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📌 Operations and Logistics Coordinator (Cairns North)
🏢 Zappala Quarries
📍 Cairns North