FinXL IT Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across financial services, telecommunications, government, and enterprise sectors.

We are seeking a Technical Business Analyst to join a fast-paced Pod Model delivery construct. In this role, you will bridge the gap between enterprise architecture and delivery squads, synthesising inputs from solution architecture, business stakeholders, and delivery teams into structured, build-ready requirements. A solid foundation in the AI ecosystem-specifically ServiceNow / Now Assist - is highly regarded.

Key Responsibilities

- Work closely with solution architects to interpret architecture designs and technical direction.
- Translate business context and architectural inputs into clear, structured epics and features for Agile delivery teams.




- Ensure alignment between business intent, architectural vision, and delivery execution.
- Support the development of roadmaps, release plans, and delivery sequencing based on epic-level planning.
- Act as a key conduit between business, architecture, and delivery teams to ensure shared understanding and traceability.
- Contribute to the continuous improvement of business analysis practices within the program.

Key Requirements

- Proven track record as a Technical Business Analyst in a complex, agile workplace
- Telco / Utillities domain experience is highly regarded
- Practical knowledge and delivery experience in the AI space, with specific exposure to ServiceNow / Now Assist.
- Excellent stakeholder management and communication skills.

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📌 Technical Business Analyst (Melbourne)
🏢 FinXL IT Professional Services
📍 Melbourne