Logic Technologies is a premier provider of advanced two-way radio and telecommunications solutions throughout Australia and New Zealand. Renowned for our partnership with Motorola Solutions, we deliver reliable, state-of-the-art communication technologies that enable operational excellence across a variety of industries.

Logic Technologies team is seeking a highly organised and customer focused Inside sales & Operations officer to support our growing sales function. This role is integral to ensuring the smooth execution of the sales process—from initial enquiry through to order fulfilment and invoicing—while delivering a high standard of customer experience.

You will act as a key link between Sales, Logistics, Finance, and Procurement, contributing to both revenue generation and operational efficiency.

Key Responsibilities

Manage the end-to-end processing of quotes and sales orders with accuracy and efficiency

Prepare and follow up on customer quotations and proposals

Proactively engage with inbound enquiries, warm leads, and existing customers

Support Account Managers with upselling and cross-selling opportunities

Maintain accurate and up-to-date records within CRM/ERP systems

Monitor quote-to-order conversion and provide insights to improve performance

Serve as the first point of contact for customer enquiries relating to products, pricing, and delivery

Manage customer issues and escalations with professionalism and ownership

Ensure a consistent, high-quality customer experience across all interactions

Coordinate with internal teams to ensure timely order fulfilment and delivery





Monitor order status, identify risks, and escape issues where required

Prepare reports and dashboards to support sales performance and forecasting

Contribute to process improvements and development of standard operating procedures

Identify opportunities to improve efficiency and streamline workflows

Assist with invoicing, accounts receivable follow-ups, and supplier invoice processing

Support basic reconciliation and financial administration task

About You

Previous experience in a sales support, customer service, or operations role, ideally within wholesale or distribution

Strong organisational skills with high attention to detail

Excellent communication skills, both written and verbal

Experience using CRM/ERP systems (SAP Business One highly regarded)

Ability to manage multiple priorities in a fast-paced environment

A proactive, solutions-focused approach with strong customer orientation

In return Logic Technologies can offer an excellent opportunity to grow your career, in a stable and expanding workplace.

On top of:

- Attractive renumeration package and perks
- Excellent personal development opportunities with training, education, mentorship and upskilling
- Growth opportunities with a fast-growing company
- Numerous employee benefits and HR resources
- Excellent stability and long-term prospects with expansion of clients and services in every state.

At Logic Technologies we are committed to creating a supportive and inclusive work environment where all employees can thrive, which are reflected in our values.

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📌 Inside Sales & Operations Officer (Melbourne)
🏢 Logic Technologies
📍 Melbourne