HVAC Counter Sales / Warehouse Support | Notting Hill, VIC

Know HVAC. Enjoy helping customers. Have a natural eye for sales? We’re looking for an enthusiastic, customer-focused professional with an HVAC background who can combine product knowledge and proactive sales skills with hands-on warehouse support.

This is more than a traditional warehouse role. You’ll be working directly with customers, helping them find the right products, converting enquiries into sales and ensuring orders are processed accurately and efficiently.

Counter Sales & Customer Service

- Assist customers at the trade counter and respond to phone and email enquiries.
- Understand customer requirements and recommend suitable HVAC products and parts.
- Prepare quotations, process orders and follow up on sales opportunities.
- Identify upselling and cross-selling opportunities to grow customer sales.
- Build strong customer relationships through responsive service and product knowledge.
- Support branch sales, margin and customer service objectives.

Warehouse & Branch Support

- Receive, check, store, pick, pack and dispatch stock.
- Assist with stocktakes and maintain accurate inventory records.
- Coordinate deliveries and help ensure orders are fulfilled on time.
- Maintain a clean,



organised and professional branch environment.
- Follow workplace health and safety procedures when handling stock and equipment.

What We’re Looking For

- HVAC industry experience is essential.
- Proven sales ability and a proactive approach to identifying sales opportunities.
- Experience in counter sales, trade sales, parts or equipment sales.
- Strong customer service and communication skills.
- Good product knowledge and the ability to understand customer needs.
- A current forklift licence and practical warehouse experience.
- Strong organisation, time management and problem-solving skills.
- A positive, professional attitude and the ability to work collaboratively.

Highly regarded: HVACR experience, familiarity with Oracle or other inventory systems, and a current driver's licence.

What We Offer

- Stable, full time role with a global organisation
- Supportive team environment
- Opportunity to grow within the HVAC industry
- Ongoing training and development

Additional information

- Counter Sales & Customer Service
- Warehouse & Branch Support
- HVACR experience, familiarity with Oracle or other inventory systems, and a curr

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📌 HVAC Counter Sales / Warehouse Support | Notting Hill, VIC (Melbourne)
🏢 Katz Recruitment
📍 Melbourne