American Express Company is seeking a dynamic skilled to lead transformation initiatives across application, onboarding and income verification. You will partner with Technology, Operations and external providers to design and implement new capabilities that streamline the customer journey across Australia and New Zealand.
Responsibilities include translating pain points into future-state requirements, developing business cases and ensuring governance, risk and compliance are embedded
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📌 Transformation Lead - Onboarding & Verification (Sydney)
🏢 American Express
📍 Sydney
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