You’ll be our hands-on technician, responsible for hardware, networks, telephony, cloud platforms and real estate systems across our Brisbane office and offshore team. Your key responsibilities will include:

- Installing, configuring and maintaining desktops, laptops and peripherals. You’ll also maintain the office network (Wi‑Fi, switches, router/firewall, NBN) and our Telair/Microsoft Teams phone system, manage the IT asset register and device lifecycle, and apply updates and security patches across Windows and macOS.
- Onboarding offshore staff remotely and running device‑compliance and secure‑access controls with Microsoft Intune, VPN and Atera. You’ll also fix remote connectivity and access issues.
- Administering accounts, licences, security groups and mailboxes across Microsoft 365, Google Workspace, Airtable, Front, Notion and Trello. This includes managing access when people join, change roles or leave.
- Administering and configuring Box+Dice, Reapit Listing and PropertyMe at the system level. You’ll maintain listing feed integrations to the property portals, support e‑forms and signing platforms, and fix sync failures between connected systems.
- Maintaining MFA, password policies, endpoint protection and role‑based access to trust and client data. You’ll also run and test backups and respond to security incidents.
- Giving technical support to staff and escalating to vendors where needed. You’ll also document system configurations, prepare user guides and training,



and recommend improvements.

About you

- A Diploma or higher in IT or a related field plus at least 12 months' relevant experience, OR at least 3 years' relevant experience
- Experience administering Microsoft 365 and Google Workspace, and practical knowledge of Windows and macOS
- Working knowledge of small business networking, VoIP telephony and device management tools
- Experience supporting cloud-based business platforms and integrations. Experience with Box+Dice, PropertyMe or Reapit Listing is highly regarded
- Solid troubleshooting skills and the ability to explain technical issues clearly to non-technical and remote staff

What we offer

- $80,000 per annum plus superannuation
- Hands‑on responsibility for the technology of a growing real estate group
- Opportunities to lead IT projects and process improvements
- A people‑first workplace with flexibility and room to grow

About Company

Plum Property Pty Ltd, operating within the Plum group, is a Queensland‑based real estate group serving Brisbane's western suburbs. About 64 staff work at our Taringa office and about 46 team members work remotely from the Philippines. We are looking for a dedicated in‑house IT Support & Systems Technician to look after the technology our sales, property management and administration teams use every day.

Work Type: Full time

Salary: $80000-85000

Job Publish: 15-10-2026

Job Expire: 14-11-2026

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📌 IT Support & Systems Technician (Brisbane)
🏢 Plum Property Unit Trust
📍 Brisbane