Craft meaningful customer connections for one of the world’s most respected watch brands.

At Grand Seiko, precision, craftsmanship and understated luxury define everything we do. We are seeking a passionate and client-focused Sales Associate to deliver an elevated boutique experience while showcasing the artistry, innovation and heritage that have distinguished Grand Seiko for over 60 years.

This is an opportunity to join one of the world’s most respected luxury watch brands, building meaningful client relationships and contributing to the continued success of our boutique.

Key Responsibilities

Client Experience & Relationship Building

Deliver a personalised and memorable client experience, providing expert guidance tailored to everyone’s needs.

Build lasting relationships with new and existing clients, fostering loyalty and repeat business.

Develop and maintain a strong VIP clientele through exceptional service and follow-up.

Share customer insights and market trends to support boutique performance and growth.

Brand & Product Expertise

Become a trusted ambassador for Grand Seiko, confidently communicating the brand’s craftsmanship, heritage and innovation.

Maintain an exceptional level of product knowledge and a commitment to continuous learning.

Uphold the highest standards of luxury service and brand representation.

Collaborate with the boutique team to achieve sales targets and deliver an exceptional customer journey.

Support boutique events, product launches and exclusive client experiences.

Ensure visual merchandising and product presentation consistently reflect Grand Seiko’s premium standards.

Assist with daily boutique operations, including opening and closing procedures,



stock management and cash handling.

About You

2+ years' experience in luxury retail, premium retail or a customer-focused sales environment.

Strong relationship-building and communication skills.

Professional, polished and highly attentive to detail.

A collaborative mindset with a drive to contribute to a high-performing team.

An interest in luxury products, craftsmanship and premium brands.

Our Culture

At SEIKO, we believe excellent workplaces are built by great people working together. Our values of One Team, Commit to Excellence, Serve Others, Respectful Feedback, and Learn, Develop & Adapt shape how we work, collaborate and grow. We bring our culture to life through initiatives such as Healthy Habits, which supports employee wellbeing, and Think Tank, which encourages our people to share innovative ideas and provides opportunities to turn those ideas into meaningful improvements across our business. It's a culture where people are encouraged to contribute, develop and make a difference.

Why Join SEIKO

At SEIKO, we recognise and reward the contribution of our people. We offer attractive salary packages and incentive schemes, along with generous employee discounts on company products. We are committed to supporting the growth of our employees through learning and development opportunities designed to build capability, develop new skills and support career advancement. Whether you are looking to strengthen your expertise or take the next step in your career, we aim to provide opportunities that help you learn, grow and succeed with SEIKO. Assist with daily boutique operations, including cash handling and opening/closing procedures, executed with accuracy and professionalism.

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📌 Grand Seiko Sales Associate (Melbourne)
🏢 Seiko
📍 Melbourne