External Dispute Resolution Lead (EDR) | Flexible Work (Sydney)

External Dispute Resolution Lead (EDR) | Flexible Work (Sydney)

14 Nov
|
Work Initiatives
|
Sydney

14 Nov

Work Initiatives

Sydney

Bluestone is seeking an External Dispute Resolution Manager in Australia to oversee the full cycle of external dispute handling. You will liaise with external dispute bodies, investigate complex complaints, and craft robust responses while driving root cause analysis and corrective actions across Operations, Product, Servicing and Collections.

The role emphasizes regulatory compliance, data-driven insights, and training to enhance the customer experience.

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📌 External Dispute Resolution Lead (EDR) | Flexible Work (Sydney)
🏢 Work Initiatives
📍 Sydney

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