Zurich Australia is seeking an Internal Dispute Resolution Case Manager to join a cooperative team. You will own General Insurance disputes, review complaints impartially, and guide cases toward fair customer-focused resolutions from Melbourne or other listed offices.
This role reports to the Partnerships Dispute Resolution Team Manager and emphasizes wellbeing and customer outcomes. The position offers a hybrid work arrangement, with in-office and WFH flexibility, and opportunities to engage
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📌 Impactful IRR Case Manager – Hybrid + 5 Weeks Leave (Melbourne)
🏢 Zurich Australia
📍 Melbourne
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