The Regions Assistant supports the management and delivery of regional team orders, ensuring uniforms and products are processed accurately and on time. The role coordinates uniform production and fulfilment, maintains online store content, completes order and invoice data entry, and helps ensure regional teams are prepared ahead of championship events.

Key responsibilities

- Respond to customer enquiries within 24 hours with care and professionalism.
- Maintain accurate team lists for each region and check for new orders daily.
- Communicate with regional team managers or relevant personnel regarding outstanding orders and store closure deadlines.
- Process custom-made uniform orders after store closures to support championship delivery deadlines.
- Notify the Online Stores Logistics Officer when uniforms are ready for picking and packing.
- Maintain regional online stores by checking information accuracy and updating products as required.
- Complete order and invoice data entry in MYOB and BigCommerce.




- Check online orders for each regional team two weeks before championships and coordinate fulfilment where required.
- Complete other ad hoc duties assigned by the Online Stores Manager.
- Follow workplace policies and procedures, including workplace health and safety obligations.
- Maintain a clean and tidy work area and assist across departments when required.

What we're looking for

- Solid organisational skills and excellent attention to detail.
- Excellent written and verbal communication skills.
- A proactive approach to identifying and resolving problems.
- The ability to manage multiple tasks and collaborate closely with team members.
- Strong computer skills, including Excel, Outlook and Word.
- Experience with online store back-end systems, BigCommerce and MYOB is desirable.

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📌 Regions Assistant (City of Gold Coast)
🏢 Struddys Sports
📍 City of Gold Coast