Work? Do you get excited by finding smarter, faster ways to do things? Are you someone who can look at a complex process, spot inefficiencies, and turn them into streamlined, scalable solutions?

As our Automation & Bulk Transfer Specialist, you'll be at the centre of some of our largest and most impactful novated lease transfer projects. Working across operations, data, and technology, you'll own and continually enhance our bulk transfer capability, helping hundreds or even thousands of customers transition seamlessly while reducing manual effort through automation and process improvement. This is a unique opportunity to combine analytical thinking, project coordination, stakeholder engagement, and continuous improvement in a role that directly influences customer experience, operational performance, and business growth.

What You’ll Do

- Be Doing You’ll take ownership of our bulk transfer capability and play a key role in driving operational excellence by:Managing the successful delivery of large-scale novated lease transfer and renovation projects
- Owning and continuously improving bulk transfer automation processes and supporting workflows
- Developing deep expertise in our end-to-end renovations operations and associated systems
- Analysing data and operational trends to identify opportunities for increased efficiency, scalability, and customer satisfaction
- Partnering with operational, technology, finance, and business stakeholders to deliver automation and process improvement initiatives
- Identifying opportunities to eliminate manual effort and improve system functionality
- Ensuring all activities are completed accurately, compliantly, and within agreed service levels
- Supporting portfolio growth, customer retention initiatives, employer onboarding, and large-volume transition projects
- Maintaining a strong focus on risk management, operational controls, and customer outcomes
- Contributing to a culture of innovation, collaboration, and continuous improvement

What You’ll Bring





We’re looking for someone who enjoys solving problems, improving processes, and using data to make informed decisions.

- Experience in operations, business administration, process improvement, project coordination, or a similar environment
- Robust analytical and problem-solving skills
- Advanced attention to detail and confidence working with large volumes of data
- Intermediate to advanced Microsoft Excel skills
- Excellent stakeholder management and communication skills
- Strong systems aptitude and the ability to quickly learn new platforms and technologies
- The ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Experience identifying and implementing process improvement initiativesA collaborative approach and a genuine desire to improve outcomes for customers and the businessHighly RegardedTertiary qualifications in Business, Finance, Information Systems, Data Analytics, or a related discipline

About You

- About YouYou're naturally curious and always looking for a better way to do things. You enjoy understanding how processes work, challenging the status quo, and turning ideas into practical improvements. You're comfortable working independently but know how to bring people together to achieve outcomes. Most importantly, you're someone who:Takes pride in accuracy and attention to detail
- Thinks critically and analytically
- Is proactive and self-motivated
- Builds strong relationships across all levels of the business
- Thrives in an environment of change and continuous improvement
- Has a strong customer and commercial focus
- Enjoys solving complex operational challenges
- Brings energy, initiative, and a growth mindset to everything you do

Why join us?

We believe our people are our greatest asset and we're committed to helping them succeed.

Watch this video to learn more about our benefits - https://www.youtube.com/watch? v=j07XRviL-WM Help Shape

What’s Next - this is more than an operations role. It’s an opportunity to influence how we scale, improve, and deliver exceptional customer experiences through smarter processes and automation.

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📌 Automation and Bulk Transfer Specialist (Mount Kuring-Gai)
🏢 Work Initiatives
📍 Mount Kuring-Gai