Destination Wollongong - Southern Gateway Centre - Bulli Tops

Are you enthusiastic about Wollongong and the surrounding region?

Are you excellent with people and even better at customer service?

Are you available to work weekends?

Destination Wollongong are seeking a passionate individual to join the visitor services team in the visitor centre at our stunning Southern Gateway Centre - Bulli Tops. Our visitor centre operates 7 days a week, 364 days per year and opens 9am - 4:30pm Monday to Friday and 10am - 3pm weekends and public holidays.

You will be the first face for visitors to Wollongong and the South Coast, responsible for providing accurate and relevant tourism information, promoting our region and local tourism partners, and most importantly ensuring visitors walk away feeling welcomed and well informed. Day to day, you’ll help with opening and closing the centre, end of day reconciliation and keeping the centre clean and tidy.

To be successful you will possess:

- Experience in a similar role or experience in a customer service position requiring contact with the public




- A genuine passion for tourism in our region, an understanding of the local area and a desire to share tourism experiences with our visitors
- Previous retail experience including cash handling and end of day reconciliation
- Excellent customer service skills
- Current C Class driver's license
- Availability to work weekends and public holidays

This position is a fit for someone looking for 1-3 shifts per week with at least one shift a week on the weekend.

Sunday and Public Holiday shifts receive higher pay rates as per the Amusement, Entertainment and Recreation Award.

Destination Wollongong welcomes applications from Aboriginal and Torres Strait Islander people for all employment opportunities as part of our commitment to reconciliation.

Applications, including your resume and a one-page (max) cover letter outlining your suitability for the role and your availability, will close 4pm, November 25th. Please submit your application via Seek.

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📌 Visitor Information Specialist (Wollongong)
🏢 Destination Wollongong
📍 Wollongong