Deacon Customs & Logistics is an independent freight forwarder and customs brokerage company based in Hemmant. We specialise in customs clearance, air & sea freight forwarding, combining personalised service with innovation. Due to continued growth, we are seeking an experienced Import Operations person to join our team.
About the Role
You will look after end-to-end import operations, ensuring shipments move efficiently, comply with regulations, and deliver excellent customer service.
Key responsibilities include:
- Processing and arranging air and sea freight import shipments
- Liaising with overseas agents, shipping lines, airlines, depots, transport providers and clients
- Checking and reviewing import documentation
- Providing timely updates and high-quality communication to clients
- Assisting with continuous improvement across operations
About You
We’re looking for someone who is organised, proactive,
and confident working within a fast-paced logistics environment.
To be successful, you will have:
- Experience in international freight forwarding, logistics, or customs operations (import preferred)
- Robust understanding of import processes, incoterms, and regulatory requirements
- Excellent attention to detail and ability to manage competing priorities
- Confident communication and customer service skills
- Experience with CargoWise (advantageous)
- A positive and easy-going attitude
Why Join Us?
- Supportive, close-knit team culture
- Flexible work environment. Hybrid options are available.
- Opportunity to make a visible impact — not just another number
How to Apply
If this sounds like the right next step for you, please apply with your resume and a brief cover letter. E-mail *******@deaconlogistics.com.au