We’re looking for an experienced Program Manager to lead delivery across a major digital and eCommerce transformation for a large retail organisation.

This is a hands-on role spanning six-plus core workstreams and more than 20 downstream integration streams. You’ll bring the delivery plans together, lead governance and work closely with delivery leads, product teams and senior stakeholders to keep a complex program moving.

Responsibilities

Own delivery across multiple workstreams, managing plans, risks, issues, dependencies and priorities.

Develop and maintain an integrated end-to-end program plan across digital teams and the wider business.

Oversee and support Delivery Leads with day-to-day execution, including sprint planning, Scrum of Scrums, issue resolution and coordination.

Prepare and present updates to steering committees, control groups and working groups, clearly outlining progress, risks and decisions required.

Manage dependencies between streams, resolving delivery conflicts and escalating issues when needed.

Partner with program managers, product managers,



business stakeholders and technical specialists to maintain alignment.

Lead, coach and influence teams working across different reporting lines.

Requirements

10+ years of project and program management experience, including senior delivery roles within large, complex organisations.

Relevant retail, eCommerce or customer-facing digital delivery experience in an environment of comparable scale.

A track record of managing complex programs with multiple workstreams and significant integration dependencies.

Practical Agile delivery experience and robust control of program plans, RAID logs and governance.

Confident communication with directors, executive leadership teams and C-suite stakeholders.

The ability to bring structure to ambiguity, make pragmatic decisions and manage competing priorities.

A hands-on approach, with the confidence to drive actions and step into the detail when required.

Experience delivering Adobe, content or analytics platforms will be highly regarded.

📌 Program Manager / Digital Transformation (New South Wales)
🏢 Talent
📍 New South Wales