Manager, Applied AI Architects (Australia)

Works directly with OpenAI models and APIs to design enterprise AI solutions; focused on architecture and production adoption rather than rapid prototyping. About the Role

Lead and manage a team of Applied AI Architects in Australia and New Zealand to drive technical strategy, customer journeys, and production adoption of OpenAI models and solutions across enterprise accounts. Act as the senior technical partner to Sales and customers, ensuring architectures, adoption roadmaps, and measurable business impact. Job Description

Role

The Manager, Applied AI Architects will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for a portfolio of OpenAI customers across Australia and New Zealand. The role partners closely with Sales, Account Directors, Product, Engineering, and specialist teams to prioritize accounts, allocate technical resources, and translate business priorities into credible architectures and adoption roadmaps. Key Responsibilities

Hire, coach, and develop a high-performing team of Applied AI Architects; establish operating models, standards, and accountability. Define team strategy, priorities, and operating model aligned with regional go-to-market and company priorities. Partner with Sales leadership and Account Directors to prioritize accounts and allocate technical resources. Serve as primary technical advisor for customer portfolios, owning technical account plans, milestones, adoption priorities, and expansion opportunities. Lead complex customer journeys from discovery and evaluation through governance, production readiness, and measurable business impact. Coach on architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment.



Build and maintain executive-level relationships with C-suite and senior technical stakeholders; act as executive technical sponsor when needed. Mobilize cross-functional partners (Deployment, Implementation, Product, Engineering, Research, Security, Legal, Privacy, partners) to remove blockers and deliver cohesive customer outcomes. Establish and monitor portfolio health metrics (use cases, production readiness, adoption, risks, customer impact) and translate field patterns into product and engineering feedback. Requirements

Deep technical acumen in contemporary AI systems, frontier models, agentic applications, platform technologies, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluation, and enterprise deployment. 10+ years of experience in customer-facing technical roles (solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting) with large/complex enterprises. 4+ years of people-management experience hiring, coaching, and developing customer-facing technical teams. Proven experience guiding enterprises from discovery through production adoption, usage, and measurable business impact. Strong executive communication and presentation skills; ability to build credibility with CTOs, CIOs, CISOs, boards, and engineering teams. Strong architectural judgement, portfolio/priority management, and cross-functional partnership skills. A collaborative, humble approach and commitment to responsible AI deployment. Location

This role is based in Sydney, Australia. ChatGPT Enterprise OpenAI API Codex Agentic AI (agentic applications) Frontier models APIs Skills

Technical Strategy Solutions Architecture Customer-facing Communication Executive Communication Team Leadership People Management Resource Allocation Stakeholder Management Portfolio Management Cross-functional Collaboration Coaching & Mentoring Security & Privacy Awareness Integration Governance Adoption & Change Management Architectural Judgement Customer Success

#J-18808-Ljbffr

📌 Manager, Applied AI Architects (Australia) (Haymarket)
🏢 Vibehackers
📍 Haymarket