Senior Operations Manager - Canterbury VIC Our client is a growing national dental organisation with more than 50 practices across multiple states. With continued expansion underway, the business is investing in strong operational leadership to support sustainable growth, improve practice performance and maintain consistently high standards of patient care.

This is an opportunity to join our client's team in a senior leadership capacity, working within an established network that delivers a broad range of dental services, including preventive dentistry, restorative treatments, crowns and bridges, root canal therapy, extractions, cosmetic dentistry and other general dental procedures.

About the position Our client is looking for an experienced Senior Operations Manager to lead operational performance across its national practice network. Based in Canterbury, Victoria, you will lead and develop a team of Business Liaison Managers while partnering closely with practice leaders, Dentists, clinicians and support office teams.

The position combines commercial leadership, people development and strategic execution. You will have the opportunity to influence how practices operate, identify opportunities for growth and help shape the next stage of the organisation's expansion.

Key responsibilities include:

Lead, coach and support Business Liaison Managers across multiple locations

Drive practice performance, profitability, productivity and patient growth

Partner with practice leaders to strengthen team and operational performance

Monitor business KPIs and identify opportunities for improvement





Implement strategic initiatives and operational projects nationally

Build productive relationships with Dentists and practice leadership teams

Support compliance, accreditation and governance requirements

Contribute to budgeting, forecasting and broader business planning

Lead change initiatives across a geographically dispersed network

Promote a culture of accountability, collaboration and patient-centred care

Regular interstate travel is required to support practices throughout the network.

Key Requirements

Proven senior leadership experience within multi-site operations (managing managers)

Strong commercial and financial acumen

Demonstrated success improving business and operational performance

Experience leading and developing teams across multiple locations

Strong stakeholder management and relationship‑building capabilities

Confidence working with senior leaders and clinical professionals

Experience implementing change and business improvement initiatives

Ability to interpret KPIs, financial results and operational data

Excellent communication, coaching and problem‑solving skills

Dental, healthcare, medical or other multi‑site service‑sector experience is highly regarded

This prospect will suit a commercially minded operations leader who enjoys developing people, improving performance and managing the complexity of a growing multi‑site organisation.

Additional information

High Salary package for an experienced operations leader

Lead performance across a large, growing multi‑site dental network

Canterbury VIC base with genuine influence on national operations

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📌 Senior Operations Manager - Canterbury VIC (Melbourne)
🏢 Gorilla Jobs
📍 Melbourne